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Capistrano Mazda - Service Center

San Juan Capistrano, CA

4.7
596 Reviews

596 Reviews of Capistrano Mazda - Service Center

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September 03, 2025

Very good experience overall. A.J. was great to deal with. They found and resolved the issue with our car. More

by Yogesh Mody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A.J. Nestor
August 31, 2025

Always great service. The staff amazing and truly puts customers at the top of their list. More

by NOLDORARCANA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2025

Friendly service, good people, an overall welcome atmosphere, clarity about the job being done, good coffee. More

by Fredr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2025

Always kept updated as to status of car being serviced. Rental car really helped us out while car was in for repair. More

by MARIENCHRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo in service was our advisor
August 30, 2025

Excellent Service Dept and Excellent Sales Dept. My service rep is Hugo and my sales rep is Marcin. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Diaz
August 29, 2025

Rick is a great salesman & a pleasure to work with. Cyrena in service is so kind, efficient & straight forward. I know I could probably get my service done elsewhere and save a little money but it’s More

by mmrucireta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Arvizu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Bastiaans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2025

The Service Department at Capistrano Mazda is the Best Service Department ever. The staff provides Professional and Courteous Service throughout. They make you feel like you’re part of the family.. More

by ROKINGOGCN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Arvizu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Bastiaans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Capistrano Mazda responded

We appreciate you taking the time to leave a review!

August 20, 2025

I will travel to this location, instead of the one in Irvine. They treat you as a customer not a number. Cerena is great in her service fot the customers. Also tech guys, finding out what is needed. More

by KAFFY59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Arvizu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Capistrano Mazda responded

Thank you so much for your wonderful review!

August 17, 2025

Okay ? ? All right ?? ?????????????????? ?? ?? ?? ?? ?? ?? ?? ?? ?? More

by RICHIEL1
Recommend Dealer
Yes
Employees Worked With
Hugo
Aug 21, 2025 -

Capistrano Mazda responded

Thank you!

August 16, 2025

Amazing service! ! I am always so well taken care of and everything is always explained so well! More

by LACI.CARLETON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Arvizu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Bastiaans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Capistrano Mazda responded

We appreciate you taking the time to leave a review!

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