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Capital Ford of Columbus

Columbus, OH

4.5
378 Reviews
The team at Capital Ford of Columbus would like to welcome you to our dealership in Columbus, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Columbus, you can always count on the professional technicians in our Ford service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Columbus count on the high-quality vehicles and services found at Capital Ford of Columbus, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1090 S. Hamilton Rd.

Columbus, OH

43227

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Showing 378 reviews

October 08, 2025

I worked with Capital Ford on a deal to trade in my truck and get a new one — a Maverick. The dealership worked the deal hard and very expeditiously. They were more than fair on my trade in and gave me the p More

by bschraeder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Neel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Howell
October 07, 2025

Very good service at the quick lube dept. I would till all my friends & family More

by edkraut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda- Quick lube
October 06, 2025

Lori was nice, but she didn't know much about the truck. Transaction process was very smooth. More

by mmigliore0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Neel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori Glick
October 03, 2025

Friendly and helpful staff worked with me. Made an appointment online and they followed up promptly. Great people! More

by b.abshear
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Neel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Howell
October 02, 2025

Great customer service. Very attentive. Straight forward but no pressure to purchase. Purchasing process was easy and seamless. Highly recommend Capital Ford! More

by mschaffran0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Neel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amir Abid, Eric Garn
October 02, 2025

I have been to Capital twice: once to get an oil change; and once to get a front mud flap put in my car. Each time I went to the Quick Service Bay. The oil change went great; I was in ant out in just minute More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not recall the names of anyone I worked with. I am sure these names are on my receipt but I don’t have them in front of me at this time.
October 02, 2025

Friendly people, great service. Highly recommend Capital for you ford service needs. A Great job More

by Bennycf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Neel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service
October 02, 2025

My first visit went well, appreciate the estimate and customer service technician explained the repairs. needed. More

by wshives76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember names
October 02, 2025

I have been going to that dealership for 13 years and I am very happy with it and I will always go back More

by jr3933
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Neel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marissa Bay Service advisor
September 26, 2025

Phil was very helpful and personable during our visit to Columbus. We appreciated that he worked quickly, stayed late and we are now the new owners of a Dodge Hornet. Only downside is we had at least 2 pe More

by n_vultee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Neel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I wish I could remember they other guys name I’m so sorry(bald guy)
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