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Capital Ford of Columbus

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.5
378 Reviews
The team at Capital Ford of Columbus would like to welcome you to our dealership in Columbus, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Columbus, you can always count on the professional technicians in our Ford service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Columbus count on the high-quality vehicles and services found at Capital Ford of Columbus, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1090 S. Hamilton Rd.

Columbus, OH

43227

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Showing 378 reviews

September 26, 2025

Great service from the commercial team, they are efficient and quick. Tom is great to deal with. More

by tcaraway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Isaac
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September 25, 2025

The tech left the inside of my car dirty. No paper mat was put on the floor. The inside of my car was black and greasy. Oil was left on my door handle and steering wheel. More

by Cece081063
Recommend Dealer
No
Employees Worked With
Amanda
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Sep 25, 2025 -

Cece081063 responded

The inside of my car was blavk and greasy. Oil was on my steering wheel and passenger door. The managers or supervisor should check customers vehicle before returning car to customer. Please don't do this to other customer's. Especially elders or seniors.

Sep 25, 2025 -

Cece081063 responded

I was coming for low tire check.

Sep 25, 2025 -

Cece081063 responded

Ananda was a faiir and caringperson to work with.

September 24, 2025

John H did a great job. He responded to messages in a timely manner and was very professional. More

by smithrj4343
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Howell
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September 19, 2025

On time service tech. Job completed in my driveway. Would recommend this service method as convenient. Will use in the future when possible. More

by nightowler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tech.
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September 19, 2025

Good overall personable experience. The dealership exercised detail and patience during the entire sale process. More

by Lasxls1
Recommend Dealer
Yes
Employees Worked With
John
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September 18, 2025

The customer service was great and my oil change only took 35 minutes, also everything was very professional and knowledgeable! More

by zareanrussell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Neel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 18, 2025

Salesman was great and everyone was friendly. Made for an easy purchase . Car had a few overlooked issues that pry should have been caught in inspection . Broken molding clips, stuck sliding door More

by wallercarpentry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Neel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
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September 17, 2025

Very helpful group of dealers, who were patient and didn’t try to pressure me into anything. More

by RYANCGOETZ14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Neel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 17, 2025

Very nice and polite. Took the time, but still haven't answered some questions. Thank you. More

by housecleaningcandace
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Neel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 17, 2025

Great buying experience. Will buy all future cars from there, and would highly recommend to potential buyers! More

by brandon.waller3
Recommend Dealer
Yes
Employees Worked With
Phil Neel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan
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