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Capital Toyota, Inc.
Chattanooga, TN
1,747 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area.
Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information.
Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,747 reviews
November 10, 2025
Luke was so helpful and amazing to work with! He helped find the perfect vehicle for me! I highly recommend him if you are looking for a car! He’s funny and honest and clearly loves helping oth He helped find the perfect vehicle for me! I highly recommend him if you are looking for a car! He’s funny and honest and clearly loves helping others. Thank you Luke! More
by Teesquared1
November 08, 2025
Bought a 2017 Chevy Tahoe premier from capital toyota in April 2025, paid roughly 30k. Could not have had more trouble out of this vehicle so far. AC compressor failed, brand new tires that have problems si April 2025, paid roughly 30k. Could not have had more trouble out of this vehicle so far. AC compressor failed, brand new tires that have problems since the day they put them on, constant engine issues to include multiple cylinder failures. All of this in the first six months. Multiple electrical systems have state they need servicing according to the dash, which began popping up within one week of purchase. At the time, a teacher with a third child on the way, I feel as though the dealership sold me a faulty vehicle, at a high price. As for the service department, when I attempted to bring it in to have the AC looked at in JUNE, I was told it would be on site for up to a week… In no world is any of this acceptable. It is disheartening to know my family was seemingly taken advantage of. I can give specific names of the salesperson and manager, but I don’t think it is a person issue at the root, it is seemingly a dealership, character issue. More
by rad_mitchell
November 07, 2025
Excellent service the minute I got out of my Toyota. Very professional staff and very nice waiting area and bathrooms. Very professional staff and very nice waiting area and bathrooms. More
by btutton
November 07, 2025
Chris Smith provided outstanding customer service! He was patient and answered all my questions which I appreciate! He was patient and answered all my questions which I appreciate! More
by Dragonfly
Employees Worked With
November 07, 2025
The dealership went above and beyond when they didn’t have a battery in stock that I needed. Great customer service. have a battery in stock that I needed. Great customer service. More
by Kj
Employees Worked With
November 05, 2025
From beginning to end, they were fantastic. Very friendly and very helpful. I love the option of having the car picked from work or home so I don’t have to wait in the lobby. The service tech r Very friendly and very helpful. I love the option of having the car picked from work or home so I don’t have to wait in the lobby. The service tech rep called to verify exactly what services I wanted and did not pressure me to have more services done to my car. The lady that has picked up my car the last 2 times is so friendly and sweet. A+ rating! More
by klpcummings21
Employees Worked With
Other Employees :
I’m unsure of the lady that took payment over the phone, but she was very helpful and kind.
November 04, 2025
Kamryn my sales woman, the sales manager (mine was Curry), and the finance managers are all amazing and will really work with you and the finance companies to get the best deal possible deal. They al Curry), and the finance managers are all amazing and will really work with you and the finance companies to get the best deal possible deal. They also don’t try to sell you a bunch of stuff you don’t need they just lay out the facts and ask you if you’re interested. Best place in Chattanooga to buy a car. More
by Dealioo
November 01, 2025
Excellent experience from start to finish. We shopped dealerships from Knoxville and Maryville before finding our way to Chattanooga and we will definitely choose them again when seeking out o We shopped dealerships from Knoxville and Maryville before finding our way to Chattanooga and we will definitely choose them again when seeking out our next purchase. We couldn't be happier with the purchase, the deal and the way we were treated. More
by Tonigunter40
October 28, 2025
Waited too long for an oil change. Had an 11am appt, arrived 10 mins early and wasn’t finished until 1245. It’s also surprising to me that they do not include tire rotation as part of Had an 11am appt, arrived 10 mins early and wasn’t finished until 1245. It’s also surprising to me that they do not include tire rotation as part of their oil change. More
by ms
Employees Worked With
