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Capital Toyota, Inc.

Chattanooga, TN

4.8
1,753 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,753 reviews

November 07, 2025

Chris Smith provided outstanding customer service! He was patient and answered all my questions which I appreciate! More

by Dragonfly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2025 -

Capital Toyota, Inc. responded

Thanks for the 5-star review! We're thrilled that Chris Smith provided you with outstanding customer service. His patience and attention to your questions are exactly what we aim for. We appreciate your business and hope to see you again at Capital Toyota!

November 07, 2025

The dealership went above and beyond when they didn’t have a battery in stock that I needed. Great customer service. More

by Kj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2025 -

Capital Toyota, Inc. responded

Thank you for sharing this great feedback! We are so glad that Scott Lundeen and the service team were able to go above and beyond to get you the battery you needed, even when it wasn't in stock. That proactive service is what we strive for! We appreciate your business.

November 05, 2025

From beginning to end, they were fantastic. Very friendly and very helpful. I love the option of having the car picked from work or home so I don’t have to wait in the lobby. The service tech r More

by klpcummings21
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I’m unsure of the lady that took payment over the phone, but she was very helpful and kind.
Nov 07, 2025 -

Capital Toyota, Inc. responded

Thank you so much for sharing your experience! We’re thrilled to hear that our team made the entire process easy and enjoyable, from pickup to service. We love being able to offer convenient options and honest, pressure-free guidance. We’ll be sure to share your kind words with everyone involved—they’ll be delighted!

November 04, 2025

Kamryn my sales woman, the sales manager (mine was Curry), and the finance managers are all amazing and will really work with you and the finance companies to get the best deal possible deal. They al More

by Dealioo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamryn Sliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2025 -

Capital Toyota, Inc. responded

Thank you so much for sharing your experience! We’re thrilled to hear that Kamryn, Curry, and our finance team made the process smooth, honest, and stress-free. Your kind words mean a lot, and we’re honored to be your go-to place for buying a car in Chattanooga!

November 01, 2025

Excellent experience from start to finish. We shopped dealerships from Knoxville and Maryville before finding our way to Chattanooga and we will definitely choose them again when seeking out o More

by Tonigunter40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Galindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2025 -

Capital Toyota, Inc. responded

Thank you so much for sharing your experience! We’re thrilled that your journey from Knoxville and Maryville led you to us, and that you felt well taken care of throughout your purchase. Your kind words mean a lot, and we can’t wait to welcome you back for your next vehicle!

October 28, 2025

Waited too long for an oil change. Had an 11am appt, arrived 10 mins early and wasn’t finished until 1245. It’s also surprising to me that they do not include tire rotation as part of More

by ms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Lundeen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2025 -

Capital Toyota, Inc. responded

Thank you for sharing your feedback. We’re truly sorry to hear that your visit took longer than expected we know your time is valuable, and we never want you to feel like it was wasted. Our team is always working to improve our scheduling and efficiency so your service experience is as smooth as possible. As for the tire rotation, we appreciate you bringing that to our attention. While it’s not automatically included in every oil change, we do offer a bundled Total Care Package that includes an oil change, tire rotation, and balance designed to give your vehicle the best overall care and value.

October 26, 2025

The dealership was prompt and efficient with completing the service. Although there was very little waiting, there was some confusion about where to deliver my SUV and picking it up due to never used this More

by Nbrock5416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary McCulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2025 -

Capital Toyota, Inc. responded

Thank you for sharing your experience! We’re glad to hear our team was prompt and efficient with your service. We understand that navigating a new dealership can be a little confusing at first, and we truly appreciate your patience. We’ll make sure to provide even clearer guidance for first-time visitors so your next visit is seamless from start to finish. We look forward to serving you again!

October 25, 2025

Excellent customer service! Client advisor Nicolas Galindo made the entire process quick and efficient. Love the car! Would highly recommend. More

by Sharna E.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicolas Galindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2025 -

Capital Toyota, Inc. responded

Sharna, thank you so much for your wonderful review! We’re thrilled Nicolas could make your experience quick, efficient, and enjoyable. It’s fantastic to hear you love your new car, and we truly appreciate your recommendation. We can’t wait to welcome you back to Capital Toyota for many miles of happy driving!

October 21, 2025

Very helpful and kind! Nicolas was great to deal with and knowledgeable. We had a great experience! Capital also was willing to help with any problems we faced. More

by anniem1216
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicolas Galindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2025 -

Capital Toyota, Inc. responded

Thank you so much for sharing your kind words! We’re thrilled to hear that Nicolas took great care of you and made your experience such a positive one. Our team at Capital Toyota is always here to help, and it means a lot to know you felt supported every step of the way. We truly appreciate you choosing us and look forward to serving you again in the future!

October 21, 2025

We really enjoyed working with Luke to find the right car for us. He was extremely friendly and patient with us. Even a few days after we purchased the car, he was available and willing to answer all my ques More

by Justine Jolly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Hefner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2025 -

Capital Toyota, Inc. responded

Thank you, Justine! We’re so happy to hear that Luke, Chandler, and Curry made your car-buying experience such a positive one. Luke truly enjoys helping guests find the right fit and it’s wonderful to know his patience and care stood out even after your purchase. We’ll be sure to share your kind words with the team—they’ll be thrilled! Thank you for choosing Capital Toyota and for recommending us. We hope you’re loving your new ride!