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Capital Toyota, Inc.

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.8
1,891 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,891 reviews

February 18, 2024

Gwen always takes care of us every time we need her to. She goes sbove and beyond to make sure we get great service and keeps in contact with me. More

by j.keo24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gwen Livley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2024 -

Capital Toyota, Inc. responded

Thank you for taking the time to share your experience with Gwen! We're delighted to hear that she consistently goes above and beyond to ensure you receive great service. Gwen is indeed a valuable member of our team, and we're thrilled to know that she has made such a positive impact on your experience with us. Your feedback is greatly appreciated, and we look forward to continuing to serve you with the same level of excellence.

February 18, 2024

We were at the Pre-owned building. We couldn’t have had a better experience! Both Curry and Chandler were great! More

by cwygal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2024 -

cwygal responded

Curry Stone was great to work with—so kind, courteous, timely and efficient!

February 16, 2024

Capital Toyota has been our home for buying cars since 2015. We wouldn’t go anywhere else! More

by melmann74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2024 -

Capital Toyota, Inc. responded

Thank you for your loyalty and trust in Capital Toyota! We're honored to have been your preferred destination for purchasing cars since 2015. Your continued support means the world to us, and we're grateful for the opportunity to serve you. We look forward to continuing to provide you with excellent service and helping you find the perfect vehicles for your needs in the years to come. If there's anything else we can assist you with, please don't hesitate to reach out. The Capital Toyota Team

February 16, 2024

They did a terrific job on my car. I was out and on my way within forty minutes. More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Turner
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Feb 20, 2024 -

Capital Toyota, Inc. responded

Dear Fred, Thank you for sharing your positive experience with us! We're delighted to hear that we were able to provide you with a terrific job on your car and get you back on the road swiftly. Your satisfaction is important to us, and we appreciate your feedback. If you ever need anything else or have any questions, feel free to reach out. Best regards, The Capital Toyota Team

February 16, 2024

Great dealership, great service department, I highly recommend I highly recommend Capital Toyota for anyone looking to purchase a new car More

by wlittle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Turner
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Feb 20, 2024 -

Capital Toyota, Inc. responded

Thank you so much for your glowing recommendation! We're thrilled to hear that you had a great experience with our dealership and service department. Your satisfaction is our top priority, and we're delighted that you highly recommend Capital Toyota for anyone in the market for a new car. If you have any friends or family who could benefit from our services, please don't hesitate to send them our way. We appreciate your support and look forward to serving you again in the future. The Capital Toyota Team

February 15, 2024

Richard great guy. Very helpful. Also received a Nice $10 teacher discount. Very thorough without being pushy. More

by jdpeak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Levi
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Feb 20, 2024 -

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Richard provided you with excellent service and was very helpful during your visit. We're also glad to hear that you received a nice teacher discount; it's our way of showing appreciation for the hard work educators do every day. We strive to provide thorough assistance without being pushy, and we're delighted that it made for a pleasant experience for you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Best regards, The Capital Toyota Team

February 12, 2024

Outstanding 90,000 mile service for our 4Runner. Good for another 90,000! Great personnel in all departments. Professionals in all departments. On a 1-10 scale, I give them a 15+. More

by cptvdeo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary McCulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2024 -

Capital Toyota, Inc. responded

Thank you so much for taking the time to share your feedback regarding the 90,000-mile service for your 4Runner! We're thrilled to hear that you had an outstanding experience and that our personnel in all departments exceeded your expectations. Your high praise and the confidence you express in our professionals truly mean the world to us. It's our goal to ensure your vehicle is in top-notch condition, and we're delighted that you're good for another 90,000 miles! If there's anything more we can do for you or if you have any further feedback, please feel free to reach out. We appreciate your trust in us and look forward to serving you again in the future. Safe travels, and thank you for rating us a 15+ on the 1-10 scale!

February 09, 2024

We purchased this car back in Dec. 2023 & let me tell you, they didn't disappoint. We were looking for a good, used car for our daughter & we looked at other dealerships but Capitol T More

by scottcain21608
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brody Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2024 -

Capital Toyota, Inc. responded

Thank you for taking the time to share your positive experience with Capital Toyota! We are thrilled to hear that our team, led by Curry, provided you with excellent service from the initial purchase in December 2023 to addressing a slight issue after a couple of weeks. Your kind words about our commitment to customer satisfaction and standing behind the cars we sell mean a lot to us. We are proud to have met your expectations in providing a good, used car for your daughter. Your recommendation is sincerely appreciated, and we look forward to continuing to serve you with the same level of excellence. If there's anything more we can assist you with, please don't hesitate to reach out. Thank you for choosing Capital Toyota!

February 08, 2024

For $138 I thought they might wash and vacuum out the car. Or at least wash it. More

by alfasandjeeps5488
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis valdes
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Feb 12, 2024 -

Capital Toyota, Inc. responded

Thank you for taking the time to share your feedback with us regarding your recent service experience. We appreciate your input, and I want to sincerely apologize for any disappointment caused by the absence of a car wash or vacuuming. Your satisfaction is crucial to us, and we understand the importance of providing a comprehensive service experience. We value your feedback as it helps us identify areas for improvement. If there's anything specific you'd like us to address or if you have additional comments, please feel free to let us know. We are committed to enhancing our services to better meet your expectations in the future. Thank you for choosing our service, and we look forward to the opportunity to serve you better next time.

February 07, 2024

Curry was great to work with. I found the car I wanted and he did everything he could to make it work within my budget. He was helpful and patient with me while I made decisions. More

by MeganM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2024 -

Capital Toyota, Inc. responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that Curry was great to work with and that he went above and beyond to help you find the car you wanted within your budget. We appreciate your kind words about Curry's helpful and patient approach. If there's anything more we can do for you or if you have any specific feedback, please feel free to reach out. Thank you for choosing us, and we look forward to serving you again in the future.

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