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Capitol Ford Santa Fe - Service Center

Santa Fe, NM

4.5
225 Reviews

225 Reviews of Capitol Ford Santa Fe - Service Center

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July 19, 2025

I came here looking for a Maverick at a certain budget. They did not have one in the lot, but my salesman found one for me. He was knowledgeable about the product and there was no pressure to buy. I came b More

by kdbredhill
Recommend Dealer
Yes
Employees Worked With
Jimmy Nickolatos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Navarro-Cote
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

The folks behind the counter were very courteous and straightforward in explaining everything. Nice waiting area. There were five people ahead of me, but the wait wasn't bad. More

by JOHNJ.KEADY
Recommend Dealer
Yes
Employees Worked With
Diego Rivera
July 18, 2025

Fast, efficient and professional from start to finish. I felt I got a good explanation of the work that had to be done. More

by delson2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

Edwin and Mitch did an excellent job! They made sure my car was taken care of in a timely manner and they made sure to answer any questions I had. I would definitely recommend Quicklane a More

by chrismartinezsniz12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Medrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Brandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitchell Pfaff
July 17, 2025

In and out. Service was good. Mechanic left grease on door panels and steering wheel. More

by keithv700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the above
July 16, 2025

Great service and fast. They are very reliable and understanding. I use them for all my ford vehicles. More

by aromero3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wanish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Walsh
July 16, 2025

Excellent response to service request. They kept me informed prior to and after my service More

by bubba4348
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Eggebrecht
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2025

This is the best dealership in New Mexico. We’ve bought several vehicles through them and will continue to use them. Zach Brandt and Mike Lara are incredible. More

by tysoncole91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Navarro-Cote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Brandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2025

Tim was helpful in breaking down the cost estimate in order to prioritize the repair work and expenses. More

by BILLJEANIE.OLSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart White
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2025

That, Was easy, quick and fabulous, i was thinking it will be forever stay there, but they surprise me, thankyou, thankyou. More

by eholguin71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larissa Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Navarro-Cote
5.0
This rating includes all reviews, with more weight given to recent reviews.
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