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Capitol Ford Santa Fe - Service Center

Santa Fe, NM

4.0
46 Reviews

46 Reviews of Capitol Ford Santa Fe - Service Center

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April 30, 2025

Excellent customer service. I'll be taking my car back there. The guy at the front desk was helpful. More

by lorettag7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sena
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2025

Always have had great experience with getting and taking my car here for repairs. No complaints! More

by JEREMY P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2025

Got all my problems fixed. Thank you for the help and support, I will be back. More

by rodriguez753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
April 30, 2025

Nice but room for a little improvement. Car was ready on Friday but wasn't told it was until the following Monday. Wasn't told a credit card surplus was going to be added(I don't walk aroun More

by dermot585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

John, Crystal and crew are always courteous and professional. Service is always performed in a timely manner. More

by AGENTLOBO45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal, John all customer service employees
April 28, 2025

Great customer service, really professional and great experience dealing with rep. Matthew was really professional More

by PACHECOPHILIP7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew from service
April 27, 2025

Capitol Ford of Santa Fe has always exceeded my expectations in service and support. Fortunately, the few issues that have arisen with my 2019 F-150 were all handled effectively. The service depart More

by kpow8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Mullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sena
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2025

I came in for a walk-in oil change, prepared to wait, and they were able to get it done right away. Friendly and helpful person at the front desk. More

by hannah.j.serra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't work with any of the people listed, I used the quick lane oil change service
April 26, 2025

Capital Ford is very customer service oriented. We always have great service and the staff is pleasant and patient with you regarding describing what you would like done. When finished the staff r More

by CHER20152017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The man and woman that check you in at the quick service center.
April 26, 2025

Every time I use Capitol Service I am extremely satisfied! Exceeds my expectations. Thank you. More

by khaasmos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
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