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Capitol Ford Santa Fe - Service Center

Santa Fe, NM

4.0
47 Reviews

47 Reviews of Capitol Ford Santa Fe - Service Center

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April 26, 2025

Every time I use Capitol Service I am extremely satisfied! Exceeds my expectations. Thank you. More

by khaasmos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
April 26, 2025

Tim in the service department is the best auto service advisor I have ever worked with… More

by SHOPDOC48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim in service
April 25, 2025

It is too expensive for an oil change. $220.00. Definitely can get cheaper somewhere else More

by jeolivass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
April 24, 2025

I had an excellent fast experience with Damian while getting my new 2024 Ford Edge. More

by oshaun65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Mullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Lengkeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damian
April 24, 2025

I am super impressed with the service team at Capitol Ford. Quick response time, helpful, and friendly. Richard kept me updated on the progress of my car as I was in a time crunch. I just moved here and More

by LESLIESUSU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Martinez
April 23, 2025

Their communication was amazing. The team was kind, quick and supportive throughout the entire process. More

by ROBERTA_LEYBA_14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Medrano-Barraza and Burt White
April 23, 2025

The service was very progessional and the oil change was completed in about 30 minutes. More

by LJVELEZ
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Did not notice his name - Quik Lane
April 23, 2025

Love the Capital Ford service team. They are very professional, courteous and knowledgeable about what needs to happen. More

by dvaldez69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Medrano
April 23, 2025

I wasn't notified when the car was ready to be picked up, I could have used the time to go somewhere else to run a few more errands, since I don't live in Santa Fe. More

by CGAR29
Recommend Dealer
Yes
Employees Worked With
I don't know anyone by name
April 22, 2025

Capitol Ford are customer focused. They are professional in serving customer needs. Service Dept. Provides competent mechanical / electronic work. See for yourself. More

by thedougv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sena
4.0
This rating includes all reviews, with more weight given to recent reviews.
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