141 Reviews of Capitol Ford Santa Fe - Service Center
Great quick service! So convenient which is very helpful. So glad I don’t have to go to Albuquerque ! So convenient which is very helpful. So glad I don’t have to go to Albuquerque ! More
The service representative was knowledgeable about the benefits of my prepaid maintenance plan. She was courteous and the work was done on my vehicle earlier than her estimate. I used the Quick Lane ser benefits of my prepaid maintenance plan. She was courteous and the work was done on my vehicle earlier than her estimate. I used the Quick Lane service center. More
Loved the pick up service saves a lot of time Definitely Will use it again Will use it again More
It was a pleasant enough experience and Richard got some information that I needed. Much better than the other Ford dealer who failed me 3x. information that I needed. Much better than the other Ford dealer who failed me 3x. More
Had an appointment for 9:20am. These guys called me at 2:00 pm hadn't done any work with a 1000 dollar estimate to change seat cushions. I went home angry and did it myself in two These guys called me at 2:00 pm hadn't done any work with a 1000 dollar estimate to change seat cushions. I went home angry and did it myself in two hours. These guys suck. Do better. I would advise ,go to albuqerque. More
Treated like I am A valued Ford customer . All vehicle needs always met with professionalism All vehicle needs always met with professionalism More
Matt Stout was an excellent service provider! All concerns and repairs addressed quickly and thoroughly. I appreciate the great service. All concerns and repairs addressed quickly and thoroughly. I appreciate the great service. More
Awesome experience dealing with the dealership staff. The finance dept was very knowledgeable and friendly! Highly recommend! The finance dept was very knowledgeable and friendly! Highly recommend! More
I arrived at 8 for a service appointment only to be told that techs don't arrive until 9. I have an issue with my 360 camera that the image became distorted and misaligned, however the service advisor that techs don't arrive until 9. I have an issue with my 360 camera that the image became distorted and misaligned, however the service advisor said he had no idea what I was describing despite sitting in the truck with him and showing him the issue as I saw it. I decided to leave at that point certain thatrr my issue would not have been resolved. More
Edwin at Capitol Ford provided great service, communication, and all my vehicle issues were addressed. Very professional and courteous. communication, and all my vehicle issues were addressed. Very professional and courteous. More