Capitol Ford Santa Fe - Service Center

Friendly staff. Always honest about providing an estimate on time frame getting your vehicle in and a finish time. If needed they explain what and when the next serv Always honest about providing an estimate on time frame getting your vehicle in and a finish time. If needed they explain what and when the next service could be preformed and an estimated cost. Great caring team. More

Employees were polite. My truck was in and out. Quick Lane nice and clean facility. Very happy. My truck was in and out. Quick Lane nice and clean facility. Very happy. More

They serviced my vehicle in half a day! The appointment was extremely easy to set up online and the communication was excellent. The appointment was extremely easy to set up online and the communication was excellent. More

Excellent service and very friendly staff. Lobby is well kept and clean. Making an appointment ahead of time is very convenient and easy. Love the service. Thank you. Lobby is well kept and clean. Making an appointment ahead of time is very convenient and easy. Love the service. Thank you. More

Through and professional. Timely service, explains work done and courteous. Would highly recommend this quick lane. Timely service, explains work done and courteous. Would highly recommend this quick lane. More

My vehicle wasn’t repaired after weeks And also had to instruct the maintenance techs on what they should do to repair instruct the maintenance techs on what they should do to repair More

Everyday for 3 weeks, they kept telling me that my car would be ready “tomorrow”. That makes it impossible for me to plan how I’ll get by without a car - easy if it’s one day but very difficult if it’s 3 would be ready “tomorrow”. That makes it impossible for me to plan how I’ll get by without a car - easy if it’s one day but very difficult if it’s 3 weeks. When the car was done, it smelled so strongly of gasoline (despite being an electric car) it felt unsafe to drive because of toxic air inside. And the car still has service warning lights that were not repaired during those 3 weeks it was in the shop. I don’t trust this dealership to be honest with me when working on my car, so I need to find another place to get the remaining issues fixed. More

I have already completed two prior ratings (via email) for Capitol Ford and gave them a superior rating. for Capitol Ford and gave them a superior rating. More

Richard was great to work with. They got my car back to me in just a couple of days. Will recommend to other people for sure. They got my car back to me in just a couple of days. Will recommend to other people for sure. More

Edwin was very helpful, explaned the recall on my Ford Edge SUV. And explained the warranty with invoice. Thank you Edwin for your service. Annette Lujan Edge SUV. And explained the warranty with invoice. Thank you Edwin for your service. Annette Lujan More