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Capitol Ford Santa Fe - Service Center

Santa Fe, NM

4.4
149 Reviews

149 Reviews of Capitol Ford Santa Fe - Service Center

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May 14, 2025

They were very good and communications were excellent. I will use them again in the future More

by DAVEREYES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Warnish
May 14, 2025

Very professional reliable honest n caring. They were on time n very nice I would bring it here again. More

by loriquintana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Mullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

Quick in and out without delay. Great communication both before and after the service about what needed to be done. The work that was done was excellent. More

by johnninn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Baca
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lara
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

My Quick Lane service was superb! This is my fourth time getting my Ford F-150 serviced here. The previous times, the associates at the front desk were disinterested at best. One inte More

by jeff.mitroff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Gentry
May 11, 2025

Service performed on time. Excellent communications and feedback. Authorized additional services not planned for and was surprised at timeliness. More

by SUSANM.JOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Pfaff
May 11, 2025

Compré mi camioneta hace casi un año y nunca recibí mi termo ni cachucha de bronco More

by flor_sotelo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025

Tim was fantastic. Great communication. And a great price! I come here for all my routine maintenance and I would recommend the same to anyone. More

by LAKERFANTJ
Recommend Dealer
Yes
Employees Worked With
Tony Sena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Wanish
May 10, 2025

Thank you to Tim in the Service Department for getting the 2nd recall pushed through when I was there for a previous one. Anything that makes my life easier is always super appreciated! More

by YDEBARR
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim in the Service Dept
May 10, 2025

$150 for an oil change and a day later get a warning that my washer fluid is almost empty? This means fluids in general were not checked. First time I've had that happen with any vehicle I've owned and take More

by SANTAFE6STRING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard
May 10, 2025

Our family can alway count on Capitol Ford to purchase and service all of our vehicle. It’s been that way for 2 generations and Mike Lara is always there if we need any assistance at all. More

by MIKE.LARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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