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Capitol Ford Santa Fe - Service Center

Santa Fe, NM

4.4
149 Reviews

149 Reviews of Capitol Ford Santa Fe - Service Center

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May 10, 2025

Ok, I don’t like that I have to write fifteen words to complete this survey. More

by WENCIL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Mullen
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

Thank you to Matt for getting our truck taking care of ! Sun roof looks great! and also thank you to your service crew as well! More

by bonnie.clyde_2outlaws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
May 10, 2025

I really liked the pick up and delivery service. Hope you keep it. Liked the man who picked up and and delivered my suv. More

by CAROLMCBRIDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know any managers name.
May 10, 2025

The manager Tommy is the best. He ordered my tires and had them put on promptly. He is very customer oriented. More

by DRSUSANAUSTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
May 07, 2025

The service team was courteous and ensured that I got my car fixed and confirmed that the repair was covered under warranty. The only issue I had was that I was not made aware in advance that it would take More

by karlkklessig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
May 07, 2025

The service department was very professional. I am pleased to have a guarantee on the work. More

by DAISYKLAY
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bart White
May 07, 2025

Very nice place to get oil change and good service for the nice price, yay More

by CELIA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Mullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Lengkeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025

They are the BEST, great service, attention to details, I am a customer for over 22 years More

by FINANCE60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Ortiz
May 06, 2025

Prompt, courteous service for a factory recall issue. Richard Martinez was very helpful throughout this process! Please let him know. More

by Mike Gordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Martinez
May 06, 2025

Excellent communication by Edwin, the service advisor, keeping me informed of when the needed part would arrive and when the repair was completed. More

by MARKSIDELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Medrano
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