Capitol Mazda
San Jose, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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I was treated with respect and kindness. Sameer was very knowledgeable, helpful and made sure I was taken care of. Crystal in finance was friendly and professional at the same time. Sameer was very knowledgeable, helpful and made sure I was taken care of. Crystal in finance was friendly and professional at the same time. More
I appreciate that I was able to be seen without an appointment, however the entire experience felt like one big joke - that I paid $167 for. My battery maintenance light was on and the car had been di appointment, however the entire experience felt like one big joke - that I paid $167 for. My battery maintenance light was on and the car had been difficult to start. I came in and was told they'd need approx. 1.5 hours to run a diagnostic test, costing $167.00. I agreed and gave them my cell number thinking they'd notify me when the test was finished. TWO HOURS later, I walked up to the service technician and asked about my vehicle. They either hadn't gotten to it or were just finishing up the diagnostics. Either way, it felt fishy. Twenty minutes later, I demanded my car back. The technician stated that yes, I needed a new battery (duh) for the cost of $600.00! She mentioned the components of the Mazda battery and why I would need to have that particular battery. I was DONE. I got my car, drove home and called AAA. New battery for $250.00 installed in my driveway. More
This dealership misrepresented several key items. One line item I tried to negotiate, and they acted very dumb stupid. I did not deal with a sales manager. I dealt with the loan officer, and he could One line item I tried to negotiate, and they acted very dumb stupid. I did not deal with a sales manager. I dealt with the loan officer, and he could not give me anything. And misunderstood, every request I had. I am taking back this vehicle. Because first, they misrepresented a vehicle anti-theft device, this device turned out to be stickers and chemical markings. That wore applied. I did not get any paperwork for this device. I did not get any terms for this device. This system was misrepresented, and now they want me to pay eight hundred and thirty four dollars or and return the vehicle.They say they can sort it out.But this is the second time i've dealt with them and they are scumm More
Sam Molina was a pleasure to work with. Did not pressure me to buy, but rather just gave me all the data I needed to make my decision. He was friendly and very knowledgeable. Did not pressure me to buy, but rather just gave me all the data I needed to make my decision. He was friendly and very knowledgeable. More
Every member of staff at this dealership went above and beyond to make my experience of purchasing a new vehicle special. I will highly recommend anyone to use these guys if you need anything beyond to make my experience of purchasing a new vehicle special. I will highly recommend anyone to use these guys if you need anything More


