Capitol Mitsubishi

Reason for Visit: Service

I recommend this dealer: No

My Review of Capitol Mitsubishi:
Unwilling to help, not friendly, short and verbose, made no attempt what so ever to inquire as to my situation.. Immediatly pushed bring it in I need my tech. No concern for the fact that the vehicle couldnt make it their. Not willing to help Identify a fuel filter location, full pressure gauge, or even if those could be involved. I needed help seeking a way to limp my vehicle to service, I got none. There is no way I would EVER pay to have my vehicle towed to Capitol Mistubishi the way they handle thier customers, much less pay them to touch my 3000GT.

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

My Review of Capitol Mitsubishi:
Where to start? The sales environment is extremely high pressure and they WILL NOT negotiate on pricing. We took the vehicle to my mechanic a week or so after purchase because of a rough idle, it turned out it had bent valves. My mechanic tried to work through SGI by Mercury Insurance that backed the warranty Capitol Mitsubishi sold us. The warranty company told us they would not cover this repair or even the car itself, funny how the dealership never mentioned anything. The warranty people said because the car had a few aftermarket modifications (Intake and exhuast, which hardly affect anything) they would not cover it because of the "pre-existing condition" clause, but isn't a used car a pre-existing condition? In the end the insurance company refunded the policy and Capitol Mitsubishi did nothing. Both Capitol Mitsubishi and SGI are crooks. Do not buy anything from them.

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

My Review of Capitol Mitsubishi:
My wife and I bought a car from this dealership and it has broken down over 10 times in six months. Capitol Mit, has been nothing but a headache.. we requested within the first week they take the car back because the entire electrical system shorted out... Upon trying to trade the vehicle in to get rid out it we found that it had been in a major accident, This was a question that I specifically asked about and was told by the gm no less it was perfect.... My advice to you is they are crooks take the time and go to a different dealership..

Was this review helpful to you? Yes | No

Reason for Visit: Service

I recommend this dealer: No

My Review of Capitol Mitsubishi:
5-10 sales men hanging about descend upon anyone who comes into the parking lot and makes it a very unfriendly place to browse.<br>service is lousy as they charge for stuff you never get and when you try to get your money back they tell you it's a time limited service option and non-refundable. I had to sue in county courthouse to get action on this case.<br>

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

My Review of Capitol Mitsubishi:
High pressure and a lot of sneaky maneuvering. They will pressure you as much as possible to buy a car. Imagine calmly wading into a river, then being mobbed by a swarm of piranhas. In order to leave, I had to throw popcorn on the table then run like mad while they were distracted.

Was this review helpful to you? Yes | No