Car Team USA

Car Team USA responded

Hi Rg, We appreciate you taking the time to leave feedback. We understand that shopping remotely can be a little different, and we respect that some buyers prefer written communication only. For transparency, our process with out-of-area customers begins with a quick phone or video call. This step ensures the vehicle is physically available, verifies its condition in real time, and gives you the same opportunity to view it as a customer standing in our showroom. We’ve found this protects buyers from surprises and helps us give accurate proposals that match what they’ll actually receive. While we weren’t able to align with your preference this time, we truly wish you the best in your search, and we’ll continue working on ways to balance efficiency with customer comfort. —Car Team USA