CarMax Canoga Park

only 3 stars, the truck and my salesperson were excellent. bought the truck in California but it was titled in Arizona. i live in Texas and today i took care of the title ppwrk and plates, and had excellent. bought the truck in California but it was titled in Arizona. i live in Texas and today i took care of the title ppwrk and plates, and had to pay sales tax again. another $2500, Ok car-max this should have been explicitly explained that NONE of the California sales tax will apply when i trsfr the title. i paid cash and went to California to avoid the giant trsfr fee. i am not an interstate title trsfr expert. this was my 4th car-max purchase. not good. More

Awesome service and best customer service cant complain at all would recommend to other friends at all would recommend to other friends More

The person who helped me, Calied was the greatest and I’m truly grateful for him. I’m truly grateful for him. More

Jalen was excellent throughout the purchase of my son Noah’s car. From the start, he was professional, honest, and sincere in the way he presented the vehicle and walked us through the process. There was Noah’s car. From the start, he was professional, honest, and sincere in the way he presented the vehicle and walked us through the process. There was no pressure at any point, and everything felt straightforward and transparent, which immediately built trust. What really stood out was that Jalen stayed engaged even after the sale was completed. He was responsive, proactive, and clearly cared about making sure we felt comfortable and supported beyond just closing the transaction. That follow through made a big difference and is not something you see consistently in car sales. Because of Jalen’s approach, the experience felt easy and respectful, and I would absolutely feel confident working with him again or recommending CarMax to others based on that experience alone. More

Great staff friendly competent people this was a good experience. Here are five more words experience. Here are five more words More

Jalen was amazing he helped me verify the car I had seen had the options I wanted and kept me updated every day on the status of the car. His customer service along the one of Victor at the service departme had the options I wanted and kept me updated every day on the status of the car. His customer service along the one of Victor at the service department were outstanding. Amazing experience overall. More

Very good experience. Jordan and Juan were excellent. Made car buying very easy. No hassle and no pressure. I highly recommend Car Max Jordan and Juan were excellent. Made car buying very easy. No hassle and no pressure. I highly recommend Car Max More

Anca was very helpful. Made the transaction smooth. No pressure and she was very patient Made the transaction smooth. No pressure and she was very patient More

Friendly staff. They really tried to get us in and on our way as soon as possible with the least amount of hassle. There was some computer issues, they say due to so They really tried to get us in and on our way as soon as possible with the least amount of hassle. There was some computer issues, they say due to something on their end. But once that was straightened out. We had our keys. More

I purchased a Audi Q3 2020, 49,000 and the A/C didn’t work properly I take it to the Canogapark Carmax I spoke with the manager in my 11th day of purchase and they didn’t fix it. work properly I take it to the Canogapark Carmax I spoke with the manager in my 11th day of purchase and they didn’t fix it. More