CarMax Canoga Park

I purchased a Audi Q3 2020, 49,000 and the A/C didn’t work properly I take it to the Canogapark Carmax I spoke with the manager in my 11th day of purchase and they didn’t fix it. work properly I take it to the Canogapark Carmax I spoke with the manager in my 11th day of purchase and they didn’t fix it. More

I had a fantastic experience at CarMax thanks to Anca. From start to finish, she was attentive, patient, and genuinely focused on helping. Her friendly, knowledgeable approach made the entire process smoo From start to finish, she was attentive, patient, and genuinely focused on helping. Her friendly, knowledgeable approach made the entire process smooth and stress-free. I highly recommend! More

It was really easy. No hassle/haggle. Great car, no high pressure. I figure my next car will come from there too. Just wander in. You’ll be surprised. There was n No hassle/haggle. Great car, no high pressure. I figure my next car will come from there too. Just wander in. You’ll be surprised. There was no need to go check out various lots. What a relief. More

No hard sales pitch, friendly staff, brightly lit and comfortable atmosphere. Would recommend to friends and family. I love my new car, thank you. 👍 comfortable atmosphere. Would recommend to friends and family. I love my new car, thank you. 👍 More

Hope (on the phone) and Jaylen in person in canoga park were both wonderful. They clearly cared about doing the job right. were both wonderful. They clearly cared about doing the job right. More

I didn't have any issues really. It took about 30 minutes to complete the purchase and tradein. It took about 30 minutes to complete the purchase and tradein. More

Great service and everything was taken care of as requested. Everyone was very nice and efficient. requested. Everyone was very nice and efficient. More

This is a big shiny dealership. My salesperson was very nice. But I wasn't happy that they failed to do a smog check on the vehicle I bought. I was not happy that they failed to get My salesperson was very nice. But I wasn't happy that they failed to do a smog check on the vehicle I bought. I was not happy that they failed to get a factory recall taken care of before selling the vehicle. The sales manager offered us lunch or dinner to make up for the inconvenience to me, and to reimburse me for the smog check. They did reimburse me for lunch and smog check, however there was confusion about it. I drove to Canoga Park to get reimbursed, and apparently, they had mailed me the checks. So, I wasted my time. It was very nice to be offered lunch and reimbursement, but I would have preferred not to have to fix the recall and get the smog check. More

Unbelievably smooth transaction! Would definitely buy from this CarMax again. All aspects of the customer service were top notch. From entering the store, to the salesman, and the se Would definitely buy from this CarMax again. All aspects of the customer service were top notch. From entering the store, to the salesman, and the service department. A++ More

Extremely good experience. Very organized, and everything went smoothly. Knowledgeable and nice consultant. Service center seems excellent, although for their warranty, you h Very organized, and everything went smoothly. Knowledgeable and nice consultant. Service center seems excellent, although for their warranty, you have to get the work done there, rather than at a local place, so it's quite a long drive for us. More