CarMax

Customer service is professional Customer service is outstanding Friendly cars are safe Cleanliness Warm Welcome outstanding Friendly cars are safe Cleanliness Warm Welcome More

Thank you friend r a great time with a great person to work with!!!! Thank you! work with!!!! Thank you! More

I’ve purchased several vehicles from Carmax and have always had a great experience. This time wasn’t great due to me having to take my vehicle to an Infiniti dealership because I needed a whole new wash always had a great experience. This time wasn’t great due to me having to take my vehicle to an Infiniti dealership because I needed a whole new washer tank. I realized days after the purchase there wasn’t any windshield washer fluid in the vehicle. I put some in and that still didn’t work. That’s when I realized something was wrong. Carmax couldn’t get me in but instructed me to take it to the dealership. Luckily it was still under warranty and was able to be fixed right away. I feel like this is something Carmax shouldn’t did when they did there inspection of the vehicle. Otherwise the vehicle is great! More

It was very nice and respectful good customer service I will recommend other people too 👍 will recommend other people too 👍 More

I had a good experience at CarMax, very fast didn't take all day long to get what I wanted. all day long to get what I wanted. More

I worked with Kyla at the Carmax Auto Metro Mall and she was super helpful and responsive when it came to buying the car. Now after purchasing it she is not helpful at all. I reached out to her about the is was super helpful and responsive when it came to buying the car. Now after purchasing it she is not helpful at all. I reached out to her about the issues I’m having contacting the finance company Westlake Financial. I have had no luck with trying to figure out where my statement is. How do I pay? It’s a mess. I don’t know why this third party would even be an option if it has minimal to no means of contacting a representative. Kyla not responding to my messages and calls in regards to this concern is super unprofessional. More

If your sales staff are as good as the one I had, which was Cory, you can’t go wrong. Cory was excellent. He explained everything. It was a pleasure to do business with Carmax. was Cory, you can’t go wrong. Cory was excellent. He explained everything. It was a pleasure to do business with Carmax. More

After trying to sell my like new, low mileage Audi myself, I requested an instant offer from several dealers including CarMax. CarMax offered the most and the selling process was quick, straightforwa myself, I requested an instant offer from several dealers including CarMax. CarMax offered the most and the selling process was quick, straightforward and exactly as promised. They were able to resell my Audi in a week; something I had tried and been unsuccessful at over several months. I was so impressed with CarMax-Milwaukee that I kept them in mind when looking for a replacement vehicle. I found just what I was looking for and at a competitive price, so I purchased my new-to-me vehicle from CarMax a few months later. My sales associate, Kyla Linscott, was very easy to work with and took care of me during the sales process. She followed up with me a few days later to make sure everything was working out with my new vehicle. No high pressure, no broken promises. As easy as the process could be. I'm very satisfied with both the selling and the purchasing side of the business!! More

The salesman that I worked with was very nice and made the process really easy. There was an issue with the first car but they did fix the issue and made it better. the process really easy. There was an issue with the first car but they did fix the issue and made it better. More

It was an in and out transaction! !! Great customer service and I got my vehicle!!! !! Great customer service and I got my vehicle!!! More