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CarMax

San Diego, CA

4.5
84 Reviews

7766 Balboa Avenue

San Diego, CA

92111

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Showing 84 reviews

February 27, 2026

Thanks to the people at CARMAX for helping me with the 2020 BMW X1 purchased. Specially to Nate who helped me a lot. Thank you. More

by obimanuel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate
February 27, 2026

Our agent Ivan was very well prepared when we arrived and completed the purchase and documents within 90 minutes. He was polite and professional. We were only given 2 key where the site for our car showed 2. More

by tranmex
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ivan. A valuable employee.
February 24, 2026

After i had researched exactly what I wanted in a truck I gave the information to CarMax and they found the Honda Ridgeline Truck that I desired quickly. The experience of purchasing it with Salesman Nico wa More

by harvmo1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nico
February 23, 2026

Sales was great, but the car battery was going dead after 3 weeks, had to buy a new battery $250 so your mechanic better do a better job on the point inspection More

by b.salvacion
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
look up my account
February 22, 2026

Been to Carmax several times. Each time is a great experience. Excellent customer service. Dealer is helpful and made purchasing a new car easy. More

by gingin1973
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Nelson
February 18, 2026

The staff/associate, Carlos Mendoza was very professional, efficient and knowledgeable. His customer service approach is noteworthy and I never felt pressured at all. And he was very expeditious More

by nesleonor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Mendoza
February 18, 2026

The process of buying a car was very smooth - I spent just 2 hours at the dealership (including a 20 minute test drive) - and drove away in my new car. Later, the service addressed and resolved a minor i More

by Maria.T
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Austin Harman, Kimberly Campbell
February 18, 2026

They had a great selection of cars and the appraisal for my SUV was quick More

by angiecamez96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I don’t remember her name
February 17, 2026

Clean, fast, employees are extremely helpful. Buying process was super fast. Car delivery is also fast and on time More

by Robin Nguyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Niko
February 13, 2026

Joeseph, sales person was extremely helpful! I would definitely recommend him to anyone wanting to purchase a car!! More

by lauren_stevie_casey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joeseph, was amazing throughout the purchase!
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