CarMax

There was clear and steady communication throughout the entire process of having a car transferred to my local CarMax. The process to purchase was very smooth. Knowledgeable staff. entire process of having a car transferred to my local CarMax. The process to purchase was very smooth. Knowledgeable staff. More

Jose & Shawn went above and beyond to provide excellent customer service. They are both great assets to this company. Thank you for addressing all my concerns. Definitely would recommend this dealership to customer service. They are both great assets to this company. Thank you for addressing all my concerns. Definitely would recommend this dealership to anyone interested in purchasing a vehicle. More

One challenge I experienced during the buying process was communication between CarMax locations. I initially transferred a GMC Sierra from the Florida CarMax and waited nearly two months before learning fro communication between CarMax locations. I initially transferred a GMC Sierra from the Florida CarMax and waited nearly two months before learning from the Fresno location that the truck had several significant issues, including transmission problems, a malfunctioning touchscreen display, and noticeable engine vibration. Given CarMax's 125-point inspection process, I was surprised that these concerns were not identified before the transfer. Ultimately, the Fresno team informed me that the vehicle would be wholesaled. After that disappointment, I transferred another GMC Sierra from Oregon. Fortunately, that process went much more smoothly, and the truck was ready within a couple of weeks. I ended up purchasing it and couldn't be happier with my decision. Throughout this frustrating experience, David Iskenyan at CarMax Fresno was outstanding. He maintained open communication, kept me informed every step of the way, and made the buying process comfortable and stress-free. His professionalism and customer service made all the difference. I highly recommend David and the Fresno CarMax team. More

The best was the person who helped me Jeremiah nice person the rest interested too excessive person the rest interested too excessive More

Karl was the best person I have ever purchased a car from. The entire experience was great. 10/10 would recommend! from. The entire experience was great. 10/10 would recommend! More

Absolutely courteous and helpful when it came to purchasing my car. Would definitely recommend to my family and friends. purchasing my car. Would definitely recommend to my family and friends. More

I found the car I wanted online. Went in to the store talked with Armand he set it up for me to order. I payed the transfer fee and it was on its way. A week later it was delivered Went in to the store talked with Armand he set it up for me to order. I payed the transfer fee and it was on its way. A week later it was delivered and a few days later Rich called me and said I could come in and test drive it. There was a delay in getting it registered here in California so they refunded my transfer fee. I test drove it and a hour later it was mine. More

This is the third vehicle our immediate family has purchased from Carmax. Our experience with the sales staff and service department has been more than satisfactory. purchased from Carmax. Our experience with the sales staff and service department has been more than satisfactory. More

Second car through the Fresno dealership and it was the same wonderful and efficient experience! same wonderful and efficient experience! More