CarMax

We had a great experience working with Jameson, our sales rep, but the rest of the time wasn't as positive. The waiting time for where ever the papers (we needed to sign) were printed out was well over 45min rep, but the rest of the time wasn't as positive. The waiting time for where ever the papers (we needed to sign) were printed out was well over 45min; to print out papers! Then once Jameson did get the papers and took us to the back for us to get the final documents and keys was another 45+minutes. We could see the workers and there was no sense of urgency to get their work completed. When asked if I'd recommend this dealership, I was there was a 'maybe'. Sales rep was fantastic and showed hustle trying to complete the sale, but the back area where the draw up the papers is lacking! More

The car buying process was quick and easy and the dealership stuck to the online price that I had before I arrived was my easiest car buying experience to this day. Thank you Isaiah and thank you Car dealership stuck to the online price that I had before I arrived was my easiest car buying experience to this day. Thank you Isaiah and thank you CarMax will definitely come back here if I need another vehicle. More

I bought a 2020 Nissan Versa last February 8 at Carmax Modesto and I didn’t notice that the windshield has a cracked or chip so I brought it back to the service department last February 23. It is still co Modesto and I didn’t notice that the windshield has a cracked or chip so I brought it back to the service department last February 23. It is still covered by 1 month warranty but they don’t want to fix because according to them it’s not on the driver side and it’s on the passenger side and the crack is not on their standard. They told us that they will put a notation in their system just in case it’s get bigger that’s the time they will fix it. I am not happy about that they want it first to get worse before they fix it. How about my safety if that windshield breaks while I’m driving? They also told us that the chip had been fix before so they can’t fix it again. My point is if you cannot fix it you have to replace it since it still covered by your 1 month warranty. I have very bad experience but I’m still hoping that you can still replace my windshield as soon as possible and without waiting that the crack getting bigger before replacing it. Also they didn’t declare to us that the windshield has a crack and was fix before but now it’s getting bigger. More

Great experience. No pressure. Highly recommend to everyone looking. Especially for teenagers. Great selection. I love how you can test drive on your own. No pressure. Highly recommend to everyone looking. Especially for teenagers. Great selection. I love how you can test drive on your own. More

I had wonderful experience with Carmela, she was so helpful and answered all the questions with patiently. Definitely recommended her helpful and answered all the questions with patiently. Definitely recommended her More

The whole experience only took 3 hours. Granted, I knew what I wanted. Manuel explained every step very thoroughly and was very kind. I was impressed with the whole process and his calm dem Granted, I knew what I wanted. Manuel explained every step very thoroughly and was very kind. I was impressed with the whole process and his calm demeanor. I love my vehicle! More

Some businesses are efficient and forget or ignore the friendliness aspect of the business. Gianni was both, knowledgeable AND friendly. My Mom has purchased three vehicles from the Modesto store. Proof t friendliness aspect of the business. Gianni was both, knowledgeable AND friendly. My Mom has purchased three vehicles from the Modesto store. Proof that these business traits promote future business. Thanks again Gianni! More

Everyone was knowledgeable and very helpful. I would definitely recommend the dealership to anyone looking to buy a car. I would definitely recommend the dealership to anyone looking to buy a car. More

Our experience was a very positive one. Emily was great and remained in contact with me to make sure all issues were solved. Car Max does make it easy by not haggling you while walking arou Emily was great and remained in contact with me to make sure all issues were solved. Car Max does make it easy by not haggling you while walking around. Although our purchase was a car shipped from another location. More

Really enjoyed no pressure sales persons! Gave me a fair price for my trade in! Gave me a fair price for my trade in! More