CarMax

All good. Relatively fast. Friendly. Car was ready. Sales rep was good. Pretty much it Relatively fast. Friendly. Car was ready. Sales rep was good. Pretty much it More

There were plenty of options. Calvin gave me time to take a look around and then walked with me but I didn’t feel pressured like I would have at any other dealership. Once I was r Calvin gave me time to take a look around and then walked with me but I didn’t feel pressured like I would have at any other dealership. Once I was ready to make the purchase the process was smooth, I even stopped to make sure I could call my insurance to see what the new rate would be for the vehicle. Signing for everything was explained to me so I knew what I was signing for as well. Overall it was another great experience this is my second time car shopping at carmax. More

Couldn't phone the service dept. for a week. No calls returned. I had to drive in to make an appointment. Then wait another week for the appointment. Also, three weeks after purchase for a week. No calls returned. I had to drive in to make an appointment. Then wait another week for the appointment. Also, three weeks after purchase, I find out my car can't be registered by computer, the paperwork has to be mailed in. So probably have to wait 90 days plus three weeks. I'm kinda worried about warranty work in the future. More

Best experience buying my 2023 Kia Soul! Kailee helped me purchase this gently used vehicle, and the whole experience was easy, clear, and efficient. She helped me look for cars within my bu Kailee helped me purchase this gently used vehicle, and the whole experience was easy, clear, and efficient. She helped me look for cars within my budget, compare vehicles, and finish the paperwork with ease. The whole team, but especially Kailee, made the experience fun, quick, and pleasant. Highly recommend purchasing your car at Carmax Costa Mesa! More

Love finding and learning about cars I may be interested in. Knowing price, mileage, overall history ahead of seeing them in person. I also like the no haggling with the price. Simple to go go to Carmax, no in. Knowing price, mileage, overall history ahead of seeing them in person. I also like the no haggling with the price. Simple to go go to Carmax, no pressure. It's like buying a loaf of bread at the grocery store, pick it out, and purchase. If you aren't happy, you can return it, within a certain time frame. More

Best experience I've ever had at a car dealership except for Del Chevrolet but then I know Dave Dello and the general manager personally so I guess they gave me pretty good service there too but anyway I ju for Del Chevrolet but then I know Dave Dello and the general manager personally so I guess they gave me pretty good service there too but anyway I just have a problem with my GPS system it seems like I have a heck of a time trying to navigate it and I can't seem to make it work right More

The night I purchase the car, as soon as I left CarMax, car showed an issue. 3 weeks have passed and problem has not been resolved. car showed an issue. 3 weeks have passed and problem has not been resolved. More

I had a great experience with CarMax with the purchase of my 2013 Hoda Pilot. I would recommend the dealership to friends and family. my 2013 Hoda Pilot. I would recommend the dealership to friends and family. More

I have purchased 3 cars from CarMax. I have returned because it is so easy. I do not like haggling over price and spending hours in a car dealership. Carmax makes it so easy. I have returned because it is so easy. I do not like haggling over price and spending hours in a car dealership. Carmax makes it so easy. More

My family had a very positive experience. We were helped by Mr. Christian Perez. He made the entire process smooth and really nice. From the beginning to when I got approved to when we took p We were helped by Mr. Christian Perez. He made the entire process smooth and really nice. From the beginning to when I got approved to when we took pictures with the yellow bow on our car, to driving off in our car. Everyone was so nice and helpful. Also, Mr. Steven Shelton is a awesome team member. Very helpful. More