CarMax

We were looking for a very specific vehicle. We found what we were looking for at a very reasonable price. The vehicle was in excellent condition and we enjoyed not having to sit in a dealership We found what we were looking for at a very reasonable price. The vehicle was in excellent condition and we enjoyed not having to sit in a dealership for hours to purchase a vehicle. We would certainly purchase from CarMax again. Although the vehicle showed up in our search in our area, it was actually about 4 hours away. It said the vehicle would be shipped to us by a certain date. The vehicle did take much longer than originally quoted, which was an inconvenience with the holidays. I'd give them a 4.9 if it were an option because it was close to perfect! We love our new truck! More

Lady who did all my paper work and nice and very professional made the process quick professional made the process quick More

Everybody was courteous,helpful,nice, fast. I had my car in no time. Better than other dealers I had my car in no time. Better than other dealers More

I came into town on a mission to purchase a vehicle for my son who is in the military. When we arrived, we were greeted by Roslyn Brooks and she took great care of us. We already had two vehicles that we w my son who is in the military. When we arrived, we were greeted by Roslyn Brooks and she took great care of us. We already had two vehicles that we wanted to see, and Roslyn was able to help us with with test driving both vehicles and then we made our decision on what vehicle vehicle we would purchase. She made this experience very rewarding, and I greatly appreciate her professionalism and kind demeanor. Before we left, every sales person were so friendly.. More

Transactions were quick and easy. Customer service was great. I would recommend the O’Fallon IL to anyone. Customer service was great. I would recommend the O’Fallon IL to anyone. More

I was allowed to test drive the viechle. A couple weeks later allowed me to drive the viehicle to my bodyshop for evaluation. A couple weeks later allowed me to drive the viehicle to my bodyshop for evaluation. More

The staff is excellent! They are friendly and professional. They answered every question and were well prepared for our appointment. William Little was especially helpful th They are friendly and professional. They answered every question and were well prepared for our appointment. William Little was especially helpful throughout the buying experience. More

I arrived at the dealership at my appointed time and met with the sales agent Trudi Wondolowski as scheduled. We moved the transaction forward smoothly as intended. To complete the transaction, I met with W with the sales agent Trudi Wondolowski as scheduled. We moved the transaction forward smoothly as intended. To complete the transaction, I met with William Little who handled the process very well. The facility has good access and is in immaculate condition. More

Very professional and helpful to the customer they stayed open until I got my car open until I got my car More

Great people, especially Velvet. No pressure and no haggle made for a positive experience. I found the car online and paid to have it shipped to my local CarMax location. The car was No pressure and no haggle made for a positive experience. I found the car online and paid to have it shipped to my local CarMax location. The car was in pristine condition and the transaction was easy as I financed through my local bank. The one negative was the low trade-in amount they were willing to give me for my car. It was the lowest offer amount I received from several dealers. I ended up selling it for 65% more than Carmax was willing to give me. Overall my experience was very good and I'd probably do it again. More