CarMax
Freemont, CA
23 Reviews of CarMax
I got a great deal. The salesman did not return emails after the sale about my trade-in, which was disappointing. I did receive great service from Maria in their Busines The salesman did not return emails after the sale about my trade-in, which was disappointing. I did receive great service from Maria in their Business Office. More
My experience with CarMax purchasing my vehicle was fairly smooth there were a few hiccups in the process that most people would less likely experience. I was replacing a leased vehicle that was totale fairly smooth there were a few hiccups in the process that most people would less likely experience. I was replacing a leased vehicle that was totaled with the exact same vehicle. I knew exactly what I wanted and the high standard I kept my previous vehicle. My purchase choice I had to compromise on condition. But I will stay with my decision and I would recommend CarMax to the buyer that embraces the ability to get the vehicle You truly desire More
This is our second time purchasing a car through CarMax's Fremont facility. Both experiences have been outstanding. Knowledgeable and friendly staff. The buying process is easy and smooth. So much of the Fremont facility. Both experiences have been outstanding. Knowledgeable and friendly staff. The buying process is easy and smooth. So much of the process can be done on line and ahead of time. We had a minor repair issue on our newest purchase and it was handled quickly and to our satisfaction. More
Our first purchase at carmax. We previously bought 2 cars at carvana. We gave our carvsna purchases 5 stars and we now give carmax 5 stars as well. Everything went smoothly and ea We previously bought 2 cars at carvana. We gave our carvsna purchases 5 stars and we now give carmax 5 stars as well. Everything went smoothly and each person who assisted.us was super nice and helpful. Now we're getting ready to buy another car and we're looking at both dealers to see who will get our business. It all depends on who has the car we want at a price we think is fair...Stay tuned More
The whole process exceeded my expectations from start to finish! I knew the car (Honda CR-V that I was interested in, I came in around 6 PM, completed some brief initial steps, and took it for a test drive. finish! I knew the car (Honda CR-V that I was interested in, I came in around 6 PM, completed some brief initial steps, and took it for a test drive. I was then ready to buy. The purchase of the vehicle was extremely fast and easy. The whole process took about two hours. I left the CR-V there overnight because I had another vehicle, and Carmax even provided a no-charge Lyft to my house so I could drive the CR-V home the next morning.. Highly recommend Carmax to anyone interested in buying a car! More

