CarMax

CarMax people made the purchasing car a smooth deal. The sales person was great! If I needed 10 cars tomorrow, I'd come back to CarMax. Great variety also. The sales person was great! If I needed 10 cars tomorrow, I'd come back to CarMax. Great variety also. More

The process of buying a new car for us was easy. Because Rondel made it easy for us. We lost our previous car by a deer ran out in front of us and we could not avoid the deer. Destroyed the car. Because Rondel made it easy for us. We lost our previous car by a deer ran out in front of us and we could not avoid the deer. Destroyed the car. More

Great experience my sales person was very patient and gave me good advice my car still had factory warranty 31months or 5 years he asked me if I would like more coverage so I took the extra coverage whic gave me good advice my car still had factory warranty 31months or 5 years he asked me if I would like more coverage so I took the extra coverage which extends it to 100.000 or 5years for great price carmax is the best to a car this is my second new car ford raptor highly recommend carmax More

I had a great experience! My sales person was very knowledgeable and helpful. Overall, it was an easy process trading in my Jeep and buying my new car. My sales person was very knowledgeable and helpful. Overall, it was an easy process trading in my Jeep and buying my new car. More

Very professional and organized making the selling/buying process easy. The entire staff from start to finish were polite and respectful. Customer service top notch as this was my 4th experience with CARMAX process easy. The entire staff from start to finish were polite and respectful. Customer service top notch as this was my 4th experience with CARMAX RENO. More

Every employee at this location has been so polite! Very helpful in answering any questions and taking of any issues with my purchase. Very helpful in answering any questions and taking of any issues with my purchase. More

Very helpful and nice. Still waiting for Vehickle transfer refund. They did all they could to get me a fitting car I would be happy to have.Instead od Subaru Forester I got Still waiting for Vehickle transfer refund. They did all they could to get me a fitting car I would be happy to have.Instead od Subaru Forester I got a Crosstrek while the Forester transfer was not accepted. More

Clean and friendly place. They claim to do a 130 point something inspection but they missed the dangling ebrake on driver side. And inside was a spot that didnt get cleaned They claim to do a 130 point something inspection but they missed the dangling ebrake on driver side. And inside was a spot that didnt get cleaned even after asking. I also told them the truck had a parking light error which also didn't get fixed or caught in their inspection. Wish they would've shown me more vehicles like the one I got. More

The staff is friendly and helpful. The car I got was beautiful, the only issue I had was that some of the features listed on the car ad were not actually available in tha particular ca The car I got was beautiful, the only issue I had was that some of the features listed on the car ad were not actually available in tha particular car. It was listed as having an upgraded sound system when in fact it did not. Other than that I am very happy with my car. More

Sales person was helpful and other sale person as his oversite explained things and business office was great. Husband has had good experiences and that our reason for re- purchasing at Carmax, have done oversite explained things and business office was great. Husband has had good experiences and that our reason for re- purchasing at Carmax, have done twice and now third time. Low mileage , good warranty. Only concern noted some dashboard lights on that were supposed to be resolved by next day pick up but were not and not noted till home an hour away and had to schedule a follow up to come back again, could/should have been resolved in advance since spoke with salesperson on matter pervious day. More