Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
CarMax
Saltillo, MS
38 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Sort by
38 Reviews of CarMax
July 15, 2026
The dealership seems fine. I did not take out a service plan which I am now regretting. After only driving the vehicle 700 miles, there now are repair problems. The car cam I did not take out a service plan which I am now regretting. After only driving the vehicle 700 miles, there now are repair problems. The car came from Baton Rouge and I wonder if it actually had the inspections it was said to have. The door arm rest was very loose which was repaired, but now I have transmission issues and air vent actuator failure. I am so disappointed because I love the car itself. More
by bwwalker62
Employees Worked With
Not sure
June 23, 2026
I worked with Ty and she was absolutely amazing. She made this new experience for me feel safe and fun, instead of being overwhelmed by dealership jargon. I would recommend buying from this Carmax t She made this new experience for me feel safe and fun, instead of being overwhelmed by dealership jargon. I would recommend buying from this Carmax ten times over! More
by anna.fisherrr14
Employees Worked With
Ty Dilworth
June 19, 2026
My overall experience was great, friendly faces and a nice clean facility, I would recommend this store to anyone in search of a vehicle from CarMax. nice clean facility, I would recommend this store to anyone in search of a vehicle from CarMax. More
by Sybrenia
Employees Worked With
Camey
May 25, 2026
I bated through process about two weeks given the wrong information by CEC.. They had to run my credit multiple times then get the carlot they saying they needing things they need told me to bring & i stay information by CEC.. They had to run my credit multiple times then get the carlot they saying they needing things they need told me to bring & i stay a hour plus away. But i started with sussette at the tupelo store i called in that tuesday they lied said she wasn’t in but she was, but if they had been honest my experience would’ve been short & smooth.. More
by jameswifey21
Employees Worked With
Jessica and Sussette at the store Delores on the phone & a couple others
May 11, 2026
The dealership was very clean and the staff was very friendly. My sales association answered all of my questions and made my experience very easy friendly. My sales association answered all of my questions and made my experience very easy More
by decarlossmith
Employees Worked With
William Davis
May 06, 2026
Customer service was excellent, Suzette was very helpful and responsive to any questions or concerns I had, she stayed in contact with me until the vehicle arrived from the Texas location. I’m very pleased and responsive to any questions or concerns I had, she stayed in contact with me until the vehicle arrived from the Texas location. I’m very pleased with Carmax More
by newing16
Employees Worked With
Suzette
May 01, 2026
We experienced a number of issues with our purchase, including late delivery of our vehicle to the dealership (understandably not within their ability to control), the vehicle’s check engine light comin including late delivery of our vehicle to the dealership (understandably not within their ability to control), the vehicle’s check engine light coming on the day after the purchase, and countless communication issues. The sales associate who processed the sale was helpful, but beyond that, we were VERY disappointed by the lack of follow up or issue resolution from management. If we’d been able to find the specific vehicle we were looking for elsewhere, we would have walked away. Shopping here felt like a necessary evil rather than a positive customer experience. If you can find what you’re looking for elsewhere, do. More
by nikicoffman
Employees Worked With
Tyler
