CarMax

I had a great experience. The employees were friendly and helpful. I would recommend to anyone. The employees were friendly and helpful. I would recommend to anyone. More

Process was fast and they were fully staffed. They were helpful and focused on the customers. They provided most of my vehicles history. I bought my kia from them awhile back. But the car they so They were helpful and focused on the customers. They provided most of my vehicles history. I bought my kia from them awhile back. But the car they sold me recently, is a 2017 civic coupe. needs some work and attention. Worn tires, needs all new rotors and brakes, shocks and struts, ac compressor, tpms sensors. The interior needed to be fully cleaned. When I test drove the vehicle, it seemed fine in the city. Once it hit the highway, the problems were noticeable. This will be $2500 in repairs. Although I had a 10 day return policy, some problems weren't noticeable till after. Luckily no codes have popped up so that's good. I do like the car, it's great on gas, comfortable, fun and great for commuting, so I'll be keeping it. I have all suvs and trucks, so this little civic is a change. This may be my last purchase from Carmex due to failure of catching these problems. More

Clean environment. Knowledgeable sales representative. Car was exactly as described and very clean. Nice surprise, the odometer mileage was lower than listed. I would r Knowledgeable sales representative. Car was exactly as described and very clean. Nice surprise, the odometer mileage was lower than listed. I would recommend this dealership. More

Everyone in the facility was friendly but not overbearing at all. They were eager to help. I will recommend CarMax to anyone out there shopping for a used car. at all. They were eager to help. I will recommend CarMax to anyone out there shopping for a used car. More

They made car buying and car financing easy. Very friendly staff. Clean facility. Good inventory. Very positive experience. The car we bought was spotless. Very friendly staff. Clean facility. Good inventory. Very positive experience. The car we bought was spotless. More

This is the way the car purchases should be. Fair prices and no xx when it comes to the purchase and trade in. I had a 12:00 appointment for a test drive and walked out in less than 2 hours with Fair prices and no xx when it comes to the purchase and trade in. I had a 12:00 appointment for a test drive and walked out in less than 2 hours with keys in hand. More

Employees were all friendly, professional and mostly efficient. Newer employees asked for help when they needed it and seasoned employees were quick to help. efficient. Newer employees asked for help when they needed it and seasoned employees were quick to help. More

I called to ask about the car. The call transferred from the local dealer to a call center where I was told that he had 61,000 cars in his inventory. Useless to answer my questions The call transferred from the local dealer to a call center where I was told that he had 61,000 cars in his inventory. Useless to answer my questions. The dealer is 180 miles from here. I won’t drive that far to get answers. More