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CarShop - Hatfield
Hatfield, PA
349 Reviews
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Showing 349 reviews
March 03, 2025
Disappointed with my visit to CarShop Hatfield (3/2/25). Salesperson Ken was dismissive and rude when I inquired about a 2022 Hyundai Tucson. When I needed a moment to look up vehicle details, he told me to Salesperson Ken was dismissive and rude when I inquired about a 2022 Hyundai Tucson. When I needed a moment to look up vehicle details, he told me to leave if I was going to "have an attitude" and later called me "insane" to a colleague. Ended up buying the same vehicle from Fred Beans that day. CarShop lost a $25,000 sale due to unprofessional treatment. More
by Gdallazia
Employees Worked With
Ken
November 13, 2024
Always had a great experience with the service department. Eric, the service manager has always gone beyond what my needs are. I highly recommend any of the technicians for any work needed. department. Eric, the service manager has always gone beyond what my needs are. I highly recommend any of the technicians for any work needed. More
by johng0477
Employees Worked With
Tim Gray
June 26, 2024
My experience here was great until the service manager for Hatfield’s branch Eric decided to cancel an appointment I had with them to fix my AC in the middle of a heatwave, on his own discretion and not a for Hatfield’s branch Eric decided to cancel an appointment I had with them to fix my AC in the middle of a heatwave, on his own discretion and not at request from anyone else, simply because the mechanic who USED to work on my car there, is my ex father in law and wasn’t willing to do the work himself. The appointment was scheduled with a different mechanic. Despite politely attempting to tell him it was unacceptable and made no sense he continued to repeat the same line of xx to me on the phone over and over again. I can’t recommend anywhere whose service manager would act this petty, over a relationship he has zero part in, without even being asked. If they will do that kind of petty stuff what is to stop them from messing with your car for petty reasons? The rot starts at the top here. More
by Ari S
Employees Worked With
Eric Galante
April 03, 2024
We have bought 4 cars from this dealership, and were previously satisfied with the sales people. I recently brought my newest purchase to them for a check engine light. After this service visit in Decem previously satisfied with the sales people. I recently brought my newest purchase to them for a check engine light. After this service visit in December, the repair failed in March, and it cost me $600 to fix their mistake. Be wary of service department. This was the first time I let them service my car (in spite of previous purchases) and they messed it up. I will try to recoup my funds, but I'm not holding my breath. More
by jagafen
Employees Worked With
Service, Department
March 27, 2024
I was sold a car in June of last year, my second from this Carshop. Due to circumstances out of my control, I can no longer afford the car (9 months later). I was told today that they no longer sell t this Carshop. Due to circumstances out of my control, I can no longer afford the car (9 months later). I was told today that they no longer sell that model of car, and so they offered my barely more than half of the price I just paid off. They did not mention this TWO DAYS AGO when they told me to bring the car in for appraisal. Absolutely disgusting way to treat a repeat customer, or anyone for that matter. Will never, ever, set foot in this place again unless they are kissing it. More
by jgilliammartin
Employees Worked With
There are different employees every time. I do not blame Dan Owens for this but he is who told me to bring the car in TWO DAYS AGO.
March 08, 2024
Dan Cirotti was a pro and friend from start to finish ANNNND follow up. I found the entire experience refreshing and easy thanks to Dan!!! Go CARSHOP !!! ANNNND follow up. I found the entire experience refreshing and easy thanks to Dan!!! Go CARSHOP !!! More
by haunch1
Employees Worked With
Dan Cirotti
February 04, 2024
We worked with Dan Owens in Hatfield and had the best experience! We would definitely buy from him again. We liked the no pressure, laid back experience. We recommend CarShop for your car purchase. Th experience! We would definitely buy from him again. We liked the no pressure, laid back experience. We recommend CarShop for your car purchase. The brought a vehicle from a different location to Hatfield for us to test drive. We ended up buying that car. More
by Mj
Employees Worked With
Dan Owens
