CarShop - Mount Holly

I recently had one of the most disappointing experiences I’ve ever encountered at a car dealership. I came in already approved for the vehicle, and when I arrived, the car even had a “Sold” sign with my nam I’ve ever encountered at a car dealership. I came in already approved for the vehicle, and when I arrived, the car even had a “Sold” sign with my name on it. My daughter, who lives with me and is on the same insurance policy, also came along to purchase the car using her own pay stubs and financial information — everything was handled honestly and transparently. Instead of being treated with professionalism, we were wrongfully accused of attempting a straw purchase simply because we share the same address and insurance. That accusation was completely false and offensive. To make matters worse, Dean, the sales manager, approached us with a nasty and unprofessional attitude. He didn’t take the time to explain anything or ask questions — he immediately jumped to accusations without any evidence or understanding of the situation. His behavior was rude, disrespectful, and completely out of line for someone in a management position. As a police officer with 30 years of service, I have always valued honesty, integrity, and proper procedure. I know exactly what a straw purchase is, and this situation was absolutely not one. To be treated as if I were doing something illegal was not only insulting but deeply unprofessional. This experience has completely destroyed my trust in this dealership. No customer — especially one who comes prepared, approved, and transparent — should ever be treated this way. I would strongly caution anyone considering doing business here to think twice. If I was able to give them no stars I would! More

The salesperson Jason was amazing. I did not feel rushed . He was very knownledgeable and very patience. I did not feel rushed . He was very knownledgeable and very patience. More

We found a great vehicle at a good price. It was exactly what we were looking for. The employees did a great job. They were on top of things and very friendly. It was exactly what we were looking for. The employees did a great job. They were on top of things and very friendly. More

Purchase an excellent vehicle for a really amazing and affordable pricing. I would definitely recommend Carshop for your next purchase. Sales rep made the purchase very easy. Thank you very much April Man affordable pricing. I would definitely recommend Carshop for your next purchase. Sales rep made the purchase very easy. Thank you very much April Mantuano. More

Top notch dealership, hassle free and everything was a smooth experience. James Osborn was great to work with on the back end and not to forget April Mantuano who did all the front end work.. We also met smooth experience. James Osborn was great to work with on the back end and not to forget April Mantuano who did all the front end work.. We also met Dean who was the Manager, what a funny guy…I would buy my next vehicle from here:…Thank you to all who were involved More

Everyone is very nice and courteous. Every efficient. They explain everything they are going to do Every efficient. They explain everything they are going to do More

Very please with their service. My car drives like new. Mechanic did a great job. My car drives like new. Mechanic did a great job. More

I take my car to carshop. Very courteous and attentive to detail never had an issue with them. I recommend car shop. Very courteous and attentive to detail never had an issue with them. I recommend car shop. More

This is a great dealership, and they have a great staff and inventory.. It’s the second time I’ve purchased a car there and I highly recommend them to anyone looking for quality used car. and inventory.. It’s the second time I’ve purchased a car there and I highly recommend them to anyone looking for quality used car. More