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Oliver C. Joseph Buick GMC - Service Center

Belleville, IL

1.0
13 Reviews

13 Reviews of Oliver C. Joseph Buick GMC - Service Center

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April 24, 2025

Their service department is a complete rip off! I had taken my car in for service that they charged me $1300 to repair only for the same problem to reoccur two months after. The service go on to te More

by wrendakeesha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew
February 05, 2025

Avoid This Dealership – Learn from My Costly Experience! I took my 2017 GMC Sierra 1500 to this dealership on December 28 due to the well-known transmission issue affecting this model year. On January 3, I More

by concernedcitizen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Skip
January 03, 2025

Not a pleasant experience no call backs found out they didn’t change my oil like they said they did More

by Bobbienet1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Columbo
December 12, 2024

I had a terrible experience with Cardinal Buick GMC. Initially, I took my car there for diagnosis of some issues and was quoted for both parts and service to fix them. I paid for the repairs, and they p More

by jackwever14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda
April 06, 2024

i bought a used ford f150 up there in july. When i bought it they did an inspection and found out the breaks were close to the end of their life so cardinal put new brake pads on. Instead of do More

by jrmehrmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamison Franco
November 08, 2023

Dealerships are notorious for overcharging their service customers, but this place takes greed to a whole new extreme. I now know how their CEO can pocket $29 million per year. I was already aware that de More

by Dubs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamison Franco
October 18, 2023

Will NEVER do business with them again. So deceitful. They care nothing about customer satisfaction More

by yaeger1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
August 08, 2023

DO NOT GO HERE FOR SERVICE! Had my Cadillac CTS taken here for an oil change at first to which I was informed that I needed tires however the vehicle was fine to drive. Well tha More

by J Mukerji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
July 31, 2023

I used there service department for 2 of my vehilces. After spending thousands I went to pick up my trucks. I called the service manager and my service writer to make sure they would not be blocked. I wa More

by Drdentist
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Kolodzinski (GM), Chris Meskimen (service manager) Leonard Hernandez (CFO) Rick Jones (owner)
December 06, 2022

In the past, this dealership had A1 service with fixing my vehicle. This time around is horrible. My truck has been sitting nearly a month and they can’t get me a loaner vehicle to get back and forth to wo More

by curtisbownes
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Linda and her Manager
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