Our third daughter who will be driving in less than a year will be needing a car so my wife and I were torn between a Mazda 3 and a Honda Civic.
The difference was the Cardinale Way Team. The salesman Daniel Mosqueira was more concerned with providing us information than pushing us to fill out a profile/application, which made us feel no pressure. Most sales people like to quickly find out if they can make the sale and I can appreciate the time he spent with us. Thanks Daniel!
We didn't purchase that day and before we left we met Wayne DeLeo the Sales Manager which is understandable since we did take the vehicle for a test drive and he should meet the people driving one of his vehicles. Wayne was also professional with minimal questions and understood we were shopping. Again, no pressure felt, very genuine and good experience. Thanks Wayne!
I would have to say if it wasn't for such a pleasant experience with the first two team members we spoke to, I doubt we would have even returned, much like the other dealership we met with. (name unmentioned)
Upon returning by myself to negotiate we couldn't find the car we test drove, which was white with black interior, but I was okay with a black one available on the lot. My wife and I had a price in mind for each of the vehicles we were interested in. I received the first offer from Daniel and Wayne, which was the basic pricing. I was pleasantly surprised when we came to the agreed price based on what my wife and I had in mind even though it wasn't the white car of choice.
Please keep in mind I feel they would have found the white one I wanted, but the experience for me had no pressure from the start so I did not feel the need to place further demands.
My final paperwork was with Chris Mankin, who was "only" able to talk me into the warranty program because this car will be handed to my down to my daughter and I knew my wife wanted the security of the warranty and the service program. As much as I wanted to continue to haggle knowing I wasn't getting anywhere with the price I knew I was only wasting time. There was pretty much no way I could keep this up with my wife waiting for me to just do what I was going to have to do anyway and accept the warranty. I have to laugh because I hate to haggle when my wife is sitting next to me. She didn't come down until we had an agreed price met, so haggling over a warranty on a vehicle for our daughter's car was just for me to feel like I accomplished something. Chris your made the paperwork fun for me so thanks!
Just knowing I could simply cancel the warranty is probably all the comfort I need, but I wont. There is comfort in knowing if my daughter loses a key or anything needs to be repaired it will be warrantied until she is 20 is worth it. Not to mention, the service plan will help teach her the importance of maintenance on her vehicle so keeping her on schedule will be a helpful lesson.
My wife and I would have to say this was one of the most pleasant vehicle purchases we have gone through in a long time and will be back for another vehicle soon!
I Recommend This Dealer:
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