This is my 5th new car purchase at Cardinale Way in Mesa: I purchased my first Mazda in 2009, a white CX-9GT, which I drove for 73,000 miles. Then in 2011 another white CX-9GT, which I drove for 115,000 miles. My daughter 's 2013 Mazda6 Touring was next, followed by my wife's 2016 Mazda
CX-5 GT. In the meantime my son bought a 2010 Mazdaspeed 3 at CarMax in Tucson, which I had checked over thoroughly by Drew (THE best Mazda Service Tech, no contest!). This week I purchased another white CX-9 GT, this time a 2015. SO, I think I am in a rut, but I really appreciate the CX-9 and am comfortable with the current platform. I know the 2017 will be all new, like the CX-5 is now (we own one) and while I like it just fine, I am really happy with this platform.
Brian Sonorant has been my sales consultant for the past 3 cars and does a very, very good job of advocating with the Sales Manager on my behalf. Michael Thomas, the Sales Manager, is first-class and both of these men are very respectful of me. The entire Service Advisor Team is beyond description in a positive way. I am consistently treated with respect and am appreciated. Nick should receive the "Best Service Advisor in the Entire Mazda Corporation" Award with his name permanently etched on it! As I indicated earlier, Drew is the best Mazda Service Technician and has done excellent work on all of my cars.
This dealership consistently finds ways to outdo themselves with each purchase and each visit. This time Brian and whomever assisted him, went over the top! My 2011 CX-9 trade-in had large stickers on the rear window. Two were expressing my allegiance to the Green Bay Packers, one indicated my profound enthusiasm for the University of Arizona Wildcat Basketball program (also an alma mater), plus one advertising my parish church, Mt Calvary Lutheran Church in Phoenix, which I serve as Pastor. I fully expected to be ordering a new set of stickers for the back window of the 2015 new CX-9, but when I looked out the door I asked where my new car was. THEY TRANSFERRED THE STICKERS TO THE NEW CAR! Folks, that is WAY above and beyond any amount of customer service I have ever experienced!
You need to know that I don't get this special care because I am a Pastor, or such an incredibly nice guy. I observe them treating ALL of their customers that way! SERIOUSLY! You gotta check this place out. Oh, they gave me a very fair and very good deal on my new car. They are entitled to make a profit...otherwise they wouldn't be there offering this amazing service, but they are very fair and very honest with me, and have been since my first visit in 2008.
I Recommend This Dealer:
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