Read Reviews Cardinale Way Mazda

Cardinale Way Mazda

Cardinale Way Mazda

6343 East Test Drive
Mesa, Arizona 85206


Sales: (480) 355-4444
Service: (480) 355-5010
Parts: (480) 355-5005

Cardinale Way Mazda
Manufacturer: Mazda

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.7

24-Month Rating

based on 760 reviews

4.9

4.9 out of 5

1002 lifetime reviews

Cardinale Way Mazda

Most Reviewed Employees

View All Employees

Cars For Sale by this Dealer

Need a New Car?





Certified: Cardinale Way Mazda

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Cardinale Way Mazda has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Cardinale Way Mazda

Car Dealers are certainly not famous for doing "the right thing", but what about when a few Mazda enthusiasts get hired by a dealer and take over? Can a Mazda dealer become a source of goodies for Mazda Zoom Zoom lifestyle fans? CardinaleWay Mazda wants to know if they can express their enthusiasm for Mazda without coming off as phony or pandering... We are proud to be working with DealerRater.com on improving our customer reviews and committing to acknowledge, respond to and resolve complaints or issues that are posted here on DealerRater.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 AM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 8:00 PM

Sunday: 10:00 AM - 6:00 PM


Our Amenities

After Hours Drop-Off Drive-In Service
Cable TV Parts Store
Children's Play Room Rental Car Service Onsite
Customer Lounge Area Vending Machines

bwoulard
5/20/2013 5:57:42 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Steve RossSteve Ross
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of Cardinale Way Mazda:

Steve Ross is the reason I go back to this dealership for my regular tune- ups and required services, to keep my mazda running well. Steve is honest, loyal, friendly, and helpful. Being a female, and not fully understanding cars and their service needs, I have always found it hard to find someone I can trust when being told what I need to do for my Mazda and how much the true cost is. Steve is the person I trust and recommend to my friends and family. Not only is he honest and helpful but accommodating, letting me know the accurate time frame my car needs to be worked on therefore I can make adequate arrangements, giving me coupons to utilize when available, and always being friendly. He truly goes above and beyond!

Was this review helpful to you?    Yes | No

Twitter
maggiesport
5/17/2013 7:44:52 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Nick SantarsieroNick Santarsiero
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Cardinale Way Mazda:

Nick is always very friendly and courteous to me. He makes sure that I don't need to wait any longer than necessary to get the service work done.

Was this review helpful to you?    Yes | No

Twitter
beylerk
5/16/2013 1:07:49 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Wayne De LeoWayne De Leo
Matt SheltonMatt Shelton
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Cardinale Way Mazda:

I came to Cardinale Way just looking to browse for my very first car. I had no real intention to buy, I was just trying to get an idea on pricing, financing, and to look at the overall availability. We were greeted by Matt Shelton and I immediately felt comfortable with his laid back nature. He answered all of my questions and just let me and my dad browse with no pressure. We looked at both new and used Mazda models and I particularly liked a new, blue hatchback Mazda 3 that was a bit out of my price range but decided I wanted to do some number crunching on the model anyways just to can idea if it could be something I could afford in the future. With my credit score, I qualified on almost everything except my income was a little too low. Matt and his sales manager, Wayne DeLeo were more than helpful and polite and even let my dad an I discuss some things by ourselves. Initially we were going to walk and do a little more talking to way out options. Both Matt and Wayne were more than fine with letting us walk away but Wayne wanted to make sure I was taken care of on some sort of deal before we made a final decision. They then introduced me to a another Mazda 3, this time a sedan and a model that was more in my price range. I was immediately attracted to it and felt more comfortable with it financially. It got even better when Wayne was able to secure an amazing deal with me when we negotiated on a down payment. I ended up purchasing the car and drove home with it that evening. As I stated, I had no intention to actually buy a car, but sometimes there are deals that you just can't pass up. I feel truly blessed that Wayne was able to help on that end and I was more than satisfied with Matt's amazing service. He is the top salesman at that dealership and now I know why. It pays off to be friendly, relaxed, and he really created an environment that made my dad and I comfortable. I could not recommend Cardinale Way in Mesa enough. Top notch customer service, and probably the best buying experience I have ever had. Thank you from the bottom of my heart for making my experience great and getting me my first car!!

Was this review helpful to you?    Yes | No

Twitter
kaylyn.jarviskostura
5/15/2013 1:50:21 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Nick SantarsieroNick Santarsiero
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Cardinale Way Mazda:

Its always a pleasure to come here because they give great service and treat me and my family so nice. I would highly recommend this dealership. Thank you!

Was this review helpful to you?    Yes | No

Twitter
legallybrenna
5/14/2013 1:59:26 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brian SoncrantBrian Soncrant
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Cardinale Way Mazda:

Most people dread buying a new car, myself included, because of the salespeople and how long it takes. I worked with Brian and he was great. He wasn't pushy at all, but he knew everything I needed to know about the vehicles. I started out looking at a Mazda 3, but ended up purchasing a Mazda 6. He was very honest about the pros and cons of both vehicles. I told him I was on a time crunch and he worked with me to speed things up as much as possible, but when I wanted something explained further he took the time to do that as well. His manager and the finance director were also very helpful, polite and accomodating. I plan to go back to the dealership for my service needs and would recommend buying from them.

Was this review helpful to you?    Yes | No

Twitter
jmbajaz
5/12/2013 12:02:11 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brian SoncrantBrian Soncrant
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Cardinale Way Mazda:

Working with Brian Soncrant on the purchase of our new car was a very nice experience, Brian was very knowledgeable in all the aspects of the vehicle we were wanting to buy, he walked us through every section of the car as if we were reading it from the users manual. Brian took the time to answer all the question my wife had and was very patience in doing so, he just made you feel comfortable with the confidence and knowledge he had about his job, this is the second car purchase from Cardinale Way Mazda and I must say the best so far! Keep up the good work in hiring only the best for your sales team, Brian Soncrant surely stands out to be the best!

Once again Thanks! to Brian and the whole Cardinale Mazda Team!
John & Ema Bodlovich 2014 CX5

Was this review helpful to you?    Yes | No

Twitter
jw_pfeifer@yahoo.com
5/11/2013 5:54:16 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Nick SantarsieroNick Santarsiero
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Cardinale Way Mazda:

Excellent service from Nick at Cardinelli Way Mazda as always. He goes out of his way to provide good service which is why I keep coming back.

Was this review helpful to you?    Yes | No

Twitter
rvcrawford
5/11/2013 5:16:58 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Wayne De LeoWayne De Leo
Matt SheltonMatt Shelton
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Cardinale Way Mazda:

Great experience buying our new CX-5 at Cardinale Way. Matt was great to work with and he is very knowledgeable. He was able to answer all of our questions and explained the features well. He helped us get our phone's blue-tooth up and running. The entire process was quick and they had just the model/color we were looking for.I look forward to having them service our new car in the future.

Thanks guys!

Roger & Brenda Crawford

Was this review helpful to you?    Yes | No

Twitter
DerekBorman
5/7/2013 12:11:54 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brian McFaddenBrian McFadden
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Cardinale Way Mazda:

Our sales person was quite knowledgable about the inside and outside of the car. It was a fairly low-pressure experience but very friendly. Every question that I had was answered.

Was this review helpful to you?    Yes | No

Twitter
Jampack
5/6/2013 2:36:02 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Wayne De LeoWayne De Leo
Matt SheltonMatt Shelton
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Cardinale Way Mazda:

I have never felt so welcome and unpressured to buy a car as I was when I stepped on to this lot. I cannot say enough good things about Matt Shelton - he went way above and beyond. Everyone was so nice, the showroom was clean and they had plenty of cars to choose from.
I will recommend this dealer to anyone and everyone!

Was this review helpful to you?    Yes | No

Twitter

Reviews 11-20 >>