Back

CardinaleWay Mazda Peoria - Service Center

Peoria, AZ

4.6
157 Reviews

157 Reviews of CardinaleWay Mazda Peoria - Service Center

Sort by
September 15, 2025

When I called to speak to representative, they would not return my calls and so three hours later I went up there and they said they were too busy. It was on a Friday and they have way too many people to ge More

by 2121CINDY21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t have o e
Sep 15, 2025 -

CardinaleWay Mazda Peoria responded

Cindy, I'm very sorry the team was not able to assist you, I'm assuming it was the 2012 Mazda3 we have on record. Although I could not find your call we truly apologize for the disappointment during your visit. By chance did anyone give you a name? If not no worries, we certainly would like to speak with you. Again, we appreciate your bringing your visit to our attention. If you do have time for a call, I'm including our number for the Customer Care Team below to get more of the whole story to best address your concerns for Parts, Sales or Service. Very Kindly. Customer Care Support Team, 623-250-4262

September 13, 2025

Steve stayed in touch throughout the whole process. I'm waiting area was clean and comfortable service took about an hour longer than expected but overall a great experience. More

by momosaki4610
Recommend Dealer
Yes
Employees Worked With
Steve
Sep 13, 2025 -

CardinaleWay Mazda Peoria responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing CardinaleWay Mazda Peoria, we look forward to having you as a valued customer for many years to come! Mike Olague, Service Mgr

September 12, 2025

I was in for a recall on my car. Service was performed as stated and car was washed. Thanks More

by BJWOOSLEY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Sep 12, 2025 -

CardinaleWay Mazda Peoria responded

Thanks for sharing about your experience with CardinaleWay Mazda Peoria. We appreciate your business and hope to see you again soon! Mike Olague, Service Mgr

September 11, 2025

fast and worry free. i wouldn’t think of going to any other place to service my vehicle More

by JIMMYFREELY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Henegar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quincy Gore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Tiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Arce, Mike Olague, Arnold Guerrero
Sep 11, 2025 -

CardinaleWay Mazda Peoria responded

Thank you for choosing CardinaleWay Mazda Peoria. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mike Olague, Service Mgr

September 11, 2025

These people are amazing ! They were so kind and helped me and my husband with the bill. More

by vigi2821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Olague
Sep 11, 2025 -

CardinaleWay Mazda Peoria responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing CardinaleWay Mazda Peoria! Mike Olague, Service Mgr

September 05, 2025

Bought my car new here almost 20 years ago, Service has been excellent all these years. Everyone has been great. Steve has been my service guy the last few years. Special thanks to him. More

by lindalou_54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Sep 06, 2025 -

CardinaleWay Mazda Peoria responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Olague, Service Mgr

September 03, 2025

Not sure how any other department will treat a customer but I had a really bad experience in service. Even after I told Kyle that he was not communicating and if he can keep me updated he would not return More

by gabriel.lopez144
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle , Mike Olague
Sep 07, 2025 -

CardinaleWay Mazda Peoria responded

Gabriel, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Customer Care Support Team, 623-250-4262

September 01, 2025

Pleasant experience with Service Advisor Kyle. He told me what to expect and delivered exactly that. More

by WKOVACOVICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle - 5 stars
Sep 01, 2025 -

CardinaleWay Mazda Peoria responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing CardinaleWay Mazda Peoria. Mike Olague, Service Mgr

September 01, 2025

Took us in at the last minute for a next day appointment for an oil change. More

by RLWAREWOLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Sep 01, 2025 -

CardinaleWay Mazda Peoria responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing CardinaleWay Mazda Peoria! Mike Olague, Service Mgr

August 31, 2025

Quick and accurate service in a reasonable amount of time. Will come back again. Thanks More

by Greg McEowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Kaufman
Aug 31, 2025 -

CardinaleWay Mazda Peoria responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing CardinaleWay Mazda Peoria, we look forward to having you as a valued customer for many years to come! Mike Olague, Service Mgr

1
...