CardinaleWay Mazda Peoria - Service Center

U had a great experience here until my 3rd car. ..now everytime I go in it's just lies...every single time... ..now everytime I go in it's just lies...every single time... More

Went for oil change. Was told it could take up to 2 hrs. Asked why, last time was 1 hr. Steve said he'd try to have it sooner. Car was done after 1 hr and 15 min. Was told it could take up to 2 hrs. Asked why, last time was 1 hr. Steve said he'd try to have it sooner. Car was done after 1 hr and 15 min. More

The service dept got my vehicle in, had it programmed, when it didn't work, they took the time to figure out what was done and what was needed to remedy the issue. turned out great after all done. when it didn't work, they took the time to figure out what was done and what was needed to remedy the issue. turned out great after all done. More

- Rep had a hard time remembering requests from prior conversation. - Called me to head over when the vehicle was finished in 30 mins but ended up waiting an hour - "Comped" my oil change for the inc conversation. - Called me to head over when the vehicle was finished in 30 mins but ended up waiting an hour - "Comped" my oil change for the inconvenience but I have a maintenance package when I leased the vehicle so I've never paid for the oil changes so he clearly didnt review my records/contract in the system. - Washed my car and gave it to me wet so now theres a lot of wet marks. More wet marks than taking my car through a drive thru. - I am pleased that I mistakenly made the appointment with Tempe unknowingly and the Peoria location took me in anyways. - At the end of the day, the service was completed but there seems to be miscommunication internally. More

They have always been very professional with me, and have taken care of any and all issues that have came about. taken care of any and all issues that have came about. More

Lot was messy. Service was excellent. Friendly. Professional. I will be returning for regular service. Service was excellent. Friendly. Professional. I will be returning for regular service. More

The service manager always does an excellent job in his communication skills and just the nicest personality communication skills and just the nicest personality More

Great service but PLEASE STOP SENDING ME SURVEYS! ! I had my car in for a recall 2 weeks ago and I've literally gotten 10 requests to fill out a survey. I filled out 2 but now IM DONE! ! I had my car in for a recall 2 weeks ago and I've literally gotten 10 requests to fill out a survey. I filled out 2 but now IM DONE! More

The service was good and efficient. Everyone was professional and courteous. I will continue using Cardinale Way. Everyone was professional and courteous. I will continue using Cardinale Way. More

My appointment time was met exactly. All items requested were addressed. Excellent car wash. Service manager was very pleasant. All items requested were addressed. Excellent car wash. Service manager was very pleasant. More