Carmax
Norman, OK
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34 Reviews of Carmax
I got a great Carmax offer for my trade in, online. A lot of the buying-selling process was done prior to my going to the dealership. Everything went smoothly and I wasn’t there very long. The car I bo A lot of the buying-selling process was done prior to my going to the dealership. Everything went smoothly and I wasn’t there very long. The car I bought had to be shipped from another state, but that happened fairly quickly. The car was exactly as advertised. I love it. More
2nd car I've bought at Car Max. Very easy process. This location stay in touch very well and kept me informed of every step. Sales person EMMETT was very friendly, helpful and kn Very easy process. This location stay in touch very well and kept me informed of every step. Sales person EMMETT was very friendly, helpful and knowledgeable. . More
Friendly, straight forward, eager to assist when your ready, prompt on readiness for test drives, willing to explain everything 3-4 times if necessary till customer understands. All.around Best and most ready, prompt on readiness for test drives, willing to explain everything 3-4 times if necessary till customer understands. All.around Best and most transparent dealership I have dealt with in the 30 years I have been buying vehicles! More
The staff was professional. It took 1 week for my car to arrive from Texas to Norman Oklahoma and it came off the truck with a cracked windshield,they called to shedule a replac It took 1 week for my car to arrive from Texas to Norman Oklahoma and it came off the truck with a cracked windshield,they called to shedule a replacement with a glass company within a few days of purchase and they paid for it. Start to finish was all a good experience. From all of my questions to the date of signing and the windshieled replacement. Just to add a note : Make sure you have PDF files of your pay stubs or it could be a problem. More
My salesman LuLu was great. Easy, no pressure sales. Walked us through the process, was very knowledgeable and answered all of our questions. We would definitely buy another veh Easy, no pressure sales. Walked us through the process, was very knowledgeable and answered all of our questions. We would definitely buy another vehicle with him as our salesman. I would give this 5 stars, however, I was supposed to be contacted by the service department for a replacement clip for the truck bed cover. While I was at the dealership purchasing the truck, I was told they found the clip online and ordered it. I have contacted the service department 3 times, and have had no return call. More

