Carolina Chrysler Dodge Jeep Ram

Long story short: Quoted $10,585. 35 for repairs. Actual cost to fix $1167.66 * All documents shown are from both shops for proof and transparency. Short story long: I never w 35 for repairs. Actual cost to fix $1167.66 * All documents shown are from both shops for proof and transparency. Short story long: I never write reviews, but this experience was too wrong to ignore. I took my Jeep in for oil and coolant mixing. Service Manager Christopher Rodriguez told me both head gaskets were blown and quoted over $10,000 to fix it. The car had never overheated, and their invoice showed no proof of testing. The mechanic even told us to “flush it and trade it in” — and said it was fine to drive home. We got a second opinion — the head gaskets were perfectly fine. The real problem was a bad oil cooler, repaired for $1,167.66. Jeep of Lugoff still charged a $200 diagnostic fee and even tried to sell me a new car. Later I learned they earn commissions on repairs and sales. Another mechanic we spoke with warned us about them, saying the way that dealership operates is “highway robbery without a gun.” It’s unfair and greedy to take advantage of honest, hard-working people. Always get a second opinion. Hopefully this helps someone More

My husbands vehicle was not returned to standard. Service advisor Chris Rodgriuez left random pieces in our car and car came back missing clips and claimed it came in like that. No documentation stat Service advisor Chris Rodgriuez left random pieces in our car and car came back missing clips and claimed it came in like that. No documentation stating that at all. This is ridiculous More

Absolutely wonderful experience buying our new truck! Trey was a pleasure to work with and we will absolutely go back to him for our future purchases. Thank you so much Trey for everything! Trey was a pleasure to work with and we will absolutely go back to him for our future purchases. Thank you so much Trey for everything! More

We own a RAM 6. 7 Cummins Diesel and have had unsatisfactory experiences with service departments at several of the RAM dealers in the Carolinas. We found Carolina Ch 7 Cummins Diesel and have had unsatisfactory experiences with service departments at several of the RAM dealers in the Carolinas. We found Carolina Chrysler Dodge Jeep RAM a few years ago and have had outstanding experiences. Their service department staff embody small town values. They are trustworthy, do quality work, and are extremely fairly priced. Appointments always start on-time and they get us out quickly. They saved us a ton of money on a recent brake pad replacement and rotor resurfacing for our dually. We drive an hour to get to Camden/Lugoff, but the drive is worth the time. I don’t trust anyone else to service our truck. More

Third vehicle we have bought from this dealership, always an exceptional experience. The entire staff are friendly and professional. Trey, the sales person was outstanding as he helped with explaining the an exceptional experience. The entire staff are friendly and professional. Trey, the sales person was outstanding as he helped with explaining the vehicle and checking in after the sales to ensure everything was going well with my new 2500. More

Anna, Jeff, Dave and the entire team at Carolina CJDR were extremely helpful in the process of buying a “new” used car. We knew the car we wanted, so the process was relatively quick and they worked with were extremely helpful in the process of buying a “new” used car. We knew the car we wanted, so the process was relatively quick and they worked with us to get a good deal as well. Everyone was very trustworthy and kind, which made it all that much easier. More

Love this dealership and the service department as well left the lot tonight with a new jeep compass. left the lot tonight with a new jeep compass. More

I had an incredible experience with kati rose. I would highly recommend her and this dealership to my friends and family. Because they made me feel like family I would highly recommend her and this dealership to my friends and family. Because they made me feel like family More

Service department did a great job diagnosis and repair for my wife's Jeep. Completely satisfied. for my wife's Jeep. Completely satisfied. More