Carolina Volkswagen

Always amazing service. Great mechanics and Service Writers are very friendly and listen to concerns and answer questions in detail. Bill who is my mechanic is the best in C Great mechanics and Service Writers are very friendly and listen to concerns and answer questions in detail. Bill who is my mechanic is the best in Charlotte and he is the only person that I will let work on my collector's edition beetle. David Brown really knows the VW brand and details about all makes and models and puts a positive spin on everything. Ben Madsen is extremely loyal to the VW line and was very thorough and patient in giving information and feedback. More

Professional and quality dealership Ben and Neal worked quickly and efficiently to get me a very competitive deal on a brand new Golf GTI. Very pleased with the car and the efficiency of Ben and Neal worked quickly and efficiently to get me a very competitive deal on a brand new Golf GTI. Very pleased with the car and the efficiency of the team. More

Amazing customer Service, beyond what most would do! I have nothing but rave reviews to say about Carolina VW. I purchased an 2009 gti from drivetime, and the car has been in the shop numerous times with I have nothing but rave reviews to say about Carolina VW. I purchased an 2009 gti from drivetime, and the car has been in the shop numerous times with the bogus thing they sold me. Charles and Carmen worked me each time. They fought the warranty company for me to make sure I was taken care of. Also, Charles and Carmen provides me with a loaner each times it was in the shop. The last time it went it, it needed an engine. I had the loaner for over a month and they were okay with it. Carmen kept fighting for my cause with the warranty company because they were trying everything to get out of the engine. Im oretty sure i would not have been able to still drive the GTI which I do enjoy greatly, if not for Charles and Carmen. They need a bonus a Raise ! all of it! More

Fantastic Customer Service Only a month after buying my car from Carolina VW, I had a screw completely flatten one of my tires. Long story short, even though the tire was not co Only a month after buying my car from Carolina VW, I had a screw completely flatten one of my tires. Long story short, even though the tire was not covered under warranty, the dealership helped get me a great deal that will keep me coming back. Plus, all of the people at the dealership are super nice, helpful, and easy to work with. Would highly recommend for any VW owners. - Sophie More

Buffalo to Charlotte I appreciated the ease to check out the VW car lot on my own. Julian is Well spoken, patient and, has a great disposition. Julian thanks for texting I appreciated the ease to check out the VW car lot on my own. Julian is Well spoken, patient and, has a great disposition. Julian thanks for texting & following up! Way to go Julian! glad you chose CLT as your new home! More

Fantastic Customer Service I had an amazing experience with Carolina Volkswagen and all of sales and finance managers who helped us through the process. Starting from our Sales I had an amazing experience with Carolina Volkswagen and all of sales and finance managers who helped us through the process. Starting from our Sales Consultant (Macarena Portales) to our Sales Manager (Neal Weinstein) to our Finance Manager (Ken Hooshmand) and ultimately to our General Manager (James Mangano) all making a seamless and extraordinary experience in car purchasing in what can sometimes be a very difficult process. More

Outstanding service. No run-arounds. Everything was expeditious and very professional. My wife and I were treated with uncommon respect. This dealership and their staff are to be highly c Everything was expeditious and very professional. My wife and I were treated with uncommon respect. This dealership and their staff are to be highly commended. Well done! More

Excellent I knew what I needed but explaining it was challenging. My Agent knew exactly what I needed without making me feel awkward. Thank you Mick!! I knew what I needed but explaining it was challenging. My Agent knew exactly what I needed without making me feel awkward. Thank you Mick!! More

Outstanding Customer Service My first experience was with south blvd.It was the worst experienc i ever had in my life in purchasing a new care. I picked out a VW Jetta sports blac My first experience was with south blvd.It was the worst experienc i ever had in my life in purchasing a new care. I picked out a VW Jetta sports black with black/tan interior I was so excited about the car. However the had a little bit of trouble finance due to one of my check stubs was under a staffing agency. so they gave me two weeks to bring back the down payment of $2000.00 down.The day I bought the money into complete the transaction they sat me down and had me waiting for a good 45 mins. The orginal saleman never even spoke to me the whole time I was there. they sent a young lady over to me to tell me they sold the car that they had on hold for me. She aplogized but of cause to me that is bad bussiness. They let me come out their with the perception that my car was ready to take off the lot.. When my significant othe rdecidedi should look for another car I really didnt want too.after the way I was treated. After I put my money down for the new car the fiance manger ask me to lie about the service i recieved there. But I can tell you Carolina Volkswagen superseeds and professional customer service Charles is my service go to guy he is the nicest guy and always a pleasure to work with. Caroilina Volkswagen I will recommend to anyone.They turned my experience with Volkswagen into a positive one .This is the best service department keep up the good work guys it is notice. Theresa able More

Great Experience: Love my new Atlas!! From the Sales Person (Macarena Portales) to the Manager (Neal Weinstein) to the Finance Director (Ken Hooshmand) a smooth transition and great experi From the Sales Person (Macarena Portales) to the Manager (Neal Weinstein) to the Finance Director (Ken Hooshmand) a smooth transition and great experience! Thank You! More