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Carson City Hyundai - Service Center

Carson City, NV

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10 Reviews

10 Reviews of Carson City Hyundai - Service Center

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December 03, 2024

My experience at this dealership has not been the best. I bought my car from the Carson City dealership and my car died on my the day i bought it and then the dealership had my car for three months trying More

by Kaleimclaughlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
March 21, 2024

Bought my Hyundai Santa Fe Hybrid at Lithia Hyundai in Reno. Big mistake. Had my last service done at Carson City Hyundai. Everybody in service was great and they treat you with respect and show you they More

by jmpogol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
August 22, 2023

Super customer service, easy to work with when some things like who pays were not clear. Just a bit slow in accomplishing repairs but they make it up to you. More

by artemesiaacres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily, Nickolas, Brie.
April 18, 2022

Nick stepped up to the plate with his great customer service! Previous service with Emily was outstanding!! More

by cris4poms82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The whole crew was great!
April 03, 2021

I Dropped off my car for a recall. Complimentary car wash and inspection was added on that I did not ask for. I askedsince you are doing a complimentary inspection could you pay special attention to the stee More

by Tom
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Napoleon
December 21, 2020

Bought a used 2018 vehicle a year ago at this dealership. 2 weeks later the transmission seized. Our was v covered under warranty but it took 5 weeks to get my car back. Last month my engine light came on. More

by jfroth8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan and Chuck
November 01, 2020

Do not take your Hyundai to this dealership for recalls or repairs!!! My engine seized near Fallon, Nevada, so I had it towed to Carson Hyundai. The engine was covered under warranty, so they replaced it. More

by leesuhmarie0628
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Napoleon
September 18, 2019

Doesn't Stand Behind Their Repair Do not get any major repairs done here! My daughter's engine developed a knock in it, of which she was told the engine needed to be replaced. $60 More

by MikeD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Manager, Customer Relations
June 27, 2019

Threatening employee Brent lister Brent lister was very threatening got in my face with closed fist yelling in my face you know your on private property and I felt like he was going to More

by John Hyundai owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brent lister
November 30, 2018

Poor service and I don't think they know what they as doing. I bought a 2017 Sonat a jun e 2018 and was concerned with the road noise took it to Carson City Hyundai for some answers among with a service they sai More

by Poor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager