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Castle Rock Chevrolet GMC
Castle Rock, CO
527 Reviews
Have All Your Automotive Needs Met at Castle Rock Chevrolet Buick GMC
Whether you're looking for a Chevrolet Trailblazer, Traverse, Equinox, Buick Encore or GMC Acadia, reliable auto service, or affordable financing near Castle Rock, you will discover everything that you need at Castle Rock Chevrolet Buick GMC. We are proud to serve Castle Pines, Lone Tree, Parker, Highlands Ranch, Centennial, and Denver by not only carrying popular Chevrolet, Buick and GMC models but by exceeding your expectations and forging connections with our customers. Explore what our dealership has to offer and discover how easy it can be to have your driving needs met.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 527 reviews
Verified CustomerAugust 22, 2025
I recently brought my GMC 2500 to Castle Rock GMC for routine service, including an oil change, tire rotation, and general maintenance. I also requested inspection of two specific concerns: excessive vib routine service, including an oil change, tire rotation, and general maintenance. I also requested inspection of two specific concerns: excessive vibration in the side mirrors at highway speeds and a persistent rattle near the driver’s side. While the standard maintenance was completed, the tire pressures were not adjusted — a small detail, but one that added to broader frustrations with the visit. The major concern was the rattle, which remained unresolved despite the truck being in the shop for approximately 1.5 to 2 weeks. Initially, I was told the rattle could not be found. After picking up the vehicle, I noticed it immediately and offered to return and ride with the technician. I was later informed the rattle had been traced to a device connection module in the console and was addressed using double-sided tape. This explanation felt inconsistent with the sound I had been hearing, and unfortunately, upon picking up the vehicle, the rattle was still clearly present — in fact, worse than when I first brought it in. At this time, the issue remains unresolved and still needs to be properly diagnosed and corrected. I would have appreciated a more transparent approach, such as acknowledging the issue wasn’t fully diagnosed and working collaboratively on next steps, rather than being told it was fixed when it clearly was not. More
by larry.stockton
Employees Worked With
Michael (Service)
August 21, 2025
Amazing experience overall. Will definitely be back in the future with any Chevy or gmc needs Will definitely be back in the future with any Chevy or gmc needs More
by hmschrock
August 20, 2025
Very professional staff and easy to work with when finding and buying our new car. finding and buying our new car. More
by carrach4
August 18, 2025
Excellent group of people throughout the dealership. From the sales department, service department and the parts department. From the sales department, service department and the parts department. More
by JJOYNER2
Employees Worked With
Other Employees :
Mike, Ed, Greg, Maurin and Dom in service
August 18, 2025
Castle Rock Chevrolet GMC have always been helpful and trustworthy when servicing my trucks. They offered discounts if possible and explained the what and why of doing the various services. trustworthy when servicing my trucks. They offered discounts if possible and explained the what and why of doing the various services. More
by celoyet
Employees Worked With
Dominic
August 16, 2025
My GMC Terrain was due for an oil change. I easily made an appointment. On the day of the appointment, check-in was a breeze. My car was ready in less than an hour. Every person I dealt with I easily made an appointment. On the day of the appointment, check-in was a breeze. My car was ready in less than an hour. Every person I dealt with was polite and knowledgeable. I’ll be back. More
by peg_disney
Employees Worked With
