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Castle Rock Chevrolet GMC
Castle Rock, CO
541 Reviews
Have All Your Automotive Needs Met at Castle Rock Chevrolet Buick GMC
Whether you're looking for a Chevrolet Trailblazer, Traverse, Equinox, Buick Encore or GMC Acadia, reliable auto service, or affordable financing near Castle Rock, you will discover everything that you need at Castle Rock Chevrolet Buick GMC. We are proud to serve Castle Pines, Lone Tree, Parker, Highlands Ranch, Centennial, and Denver by not only carrying popular Chevrolet, Buick and GMC models but by exceeding your expectations and forging connections with our customers. Explore what our dealership has to offer and discover how easy it can be to have your driving needs met.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 541 reviews
Verified Customer
September 01, 2025
Took car in after buying it 1 year earlier. It had a recall on it. We have no other vehicle right now. We were told we were told no longer cars, so my wife and I had to walk everywhere. Car cam It had a recall on it. We have no other vehicle right now. We were told we were told no longer cars, so my wife and I had to walk everywhere. Car came back running like crap. Then I had to rent a Turo to take my daughter to college. Took car back to get recall issue fixed. They kept it 2 days this time. Still running terrible. Now i am renting another Turo this week and asking this dealership to fix their screw ups and I want reimbursement for our rentals. Clueless mechanics didn't even close hood when I picked up car. They also did not notice they screwed it up. This is a joke. I was asked to drive Greg around to show him. Im no longer doing this crap. More
by sachschad
Employees Worked With
Greg
August 30, 2025
Michael was an awesome advisor. Got me out the door in half the time he quoted me for oil change and tire rotation. Great experience Got me out the door in half the time he quoted me for oil change and tire rotation. Great experience More
by clintonmountfort
Employees Worked With
Michael
August 30, 2025
Everything went pretty smoothly. They were helpful with finding the best truck for me. They fixed the oil leak for me also. They were helpful with finding the best truck for me. They fixed the oil leak for me also. More
by mzambo77
Employees Worked With
August 22, 2025
I recently brought my GMC 2500 to Castle Rock GMC for routine service, including an oil change, tire rotation, and general maintenance. I also requested inspection of two specific concerns: excessive vib routine service, including an oil change, tire rotation, and general maintenance. I also requested inspection of two specific concerns: excessive vibration in the side mirrors at highway speeds and a persistent rattle near the driver’s side. While the standard maintenance was completed, the tire pressures were not adjusted — a small detail, but one that added to broader frustrations with the visit. The major concern was the rattle, which remained unresolved despite the truck being in the shop for approximately 1.5 to 2 weeks. Initially, I was told the rattle could not be found. After picking up the vehicle, I noticed it immediately and offered to return and ride with the technician. I was later informed the rattle had been traced to a device connection module in the console and was addressed using double-sided tape. This explanation felt inconsistent with the sound I had been hearing, and unfortunately, upon picking up the vehicle, the rattle was still clearly present — in fact, worse than when I first brought it in. At this time, the issue remains unresolved and still needs to be properly diagnosed and corrected. I would have appreciated a more transparent approach, such as acknowledging the issue wasn’t fully diagnosed and working collaboratively on next steps, rather than being told it was fixed when it clearly was not. More
by larry.stockton
Employees Worked With
Michael (Service)
August 21, 2025
Amazing experience overall. Will definitely be back in the future with any Chevy or gmc needs Will definitely be back in the future with any Chevy or gmc needs More
by hmschrock
