
Castle Rock Chrysler Dodge Jeep Ram
Castle Rock, CO
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When buying my 2016 Ram the process was super simple. Had the truck for a week and the alternator went out. Took it back to the dealership to get it looked at. They kept my truck for a week and still had Had the truck for a week and the alternator went out. Took it back to the dealership to get it looked at. They kept my truck for a week and still had me pay $250. And never changed the alternator. Told them to give me my truck back and I will go somewhere else to get it done. Ended up changing the alternator on my own. Got a call from the service center 2 months later saying they finally got my alternator in. I told them to kick rocks. I am paying for gap and the warranty. Tried to have them take it off because I can’t trust them. And refused to do so. Dealership I trust but don’t trust the service center. More
Eric was fantastic. Extremely patient and willing to work through everything with me. I appreciated his time going back and forth with his manager Extremely patient and willing to work through everything with me. I appreciated his time going back and forth with his manager More
Eric and the team were phenomenal! I've never had such an easy, no hassle car buying experience. Everyone was professional and knowledgeable. Their process was streamlined and efficien I've never had such an easy, no hassle car buying experience. Everyone was professional and knowledgeable. Their process was streamlined and efficient. They are all about their customers and making sure that you truly get what you want. I would recommend their dealership over any other in the area! More
Excellent service. Great experience from sales to finance!! Eric and Garrett were top notch! Truck was ready as promised. Great experience from sales to finance!! Eric and Garrett were top notch! Truck was ready as promised. More
I had a great Jeep experience with Mark Cerni. He made the drill the best car buying experience I’ve ever had. So knowledgeable and definitely worked hard on my behalf. If you go to CR Jeep, as He made the drill the best car buying experience I’ve ever had. So knowledgeable and definitely worked hard on my behalf. If you go to CR Jeep, ask for Mark. A+++++ More