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Cavender Ford
Columbus, TX
1 Review
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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November 25, 2025
I had one of the most disappointing dealership experiences I’ve ever had at Cavender Ford in Columbus, TX while trying to purchase a 2025 Bronco Raptor. The truck was advertised and presented t experiences I’ve ever had at Cavender Ford in Columbus, TX while trying to purchase a 2025 Bronco Raptor. The truck was advertised and presented to me as brand new. After receiving the dealer walk-around video, I discovered it had 315 miles on the odometer — far beyond normal delivery mileage for a new Ford (typically under 20 miles). When I asked, I was told it was because employees or customers “test drove” it long distances. It got worse: the hood graphic was ripped and peeling, and there was PPF residue all over the truck from a poorly done installation and removal. I was never told about any of this upfront — I had to find it in the video myself. Next issue: the taxes. The dealership provided me with a full written breakdown showing an agreed-upon out-the-door price. After I accepted it, they suddenly raised the OTD amount because their previous tax calculation was incorrect. Instead of honoring the price they put in writing, they tried to pass the added difference back to me. When I pointed out the inconsistency, the GM told me the deal was off. I’ve owned multiple Fords, including a Mustang, and this would have been my first Raptor. I expected better — honesty, transparency, and accountability. Instead, I ended up with a dealership that misrepresented a “new” vehicle, misquoted taxes, and then canceled the deal after being questioned about it. Extremely frustrated with how this was handled. I would strongly encourage shoppers to proceed carefully and ask a lot of questions if they consider buying here. More
by algae_enzymes_0d
Employees Worked With
Joe, Marcus
