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Cedar Park Nissan

Cedar Park, TX

4.6
463 Reviews

2121 S Bell Blvd

Cedar Park, TX

78613

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Showing 463 reviews

February 14, 2026

Clear explanations of problems discovered during service with the estimated costs and no pressure to add service you can’t afford. More

by zandramj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathon Serrano , group1auto group1auto
Feb 15, 2026 -

Cedar Park Nissan responded

Hello Zandramj, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

February 09, 2026

The dealership is clean. Prices are bit high for services rendered. Was greeted promptly and staff is typically courteous. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
Feb 11, 2026 -

Cedar Park Nissan responded

Thank you for taking the time to leave us a review and for sharing your feedback. We're glad to hear you found our dealership clean and that our team greeted you promptly and treated you courteously that's always our goal. We do appreciate your comments regarding service pricing. Transparency and value are important to us, and your feedback helps us identify where we can improve the overall experience. We're also happy to know you were satisfied with the workmanship, service time, and communication during your visit. Thank you again for choosing us for your service needs, and we hope to continue providing you with a positive experience in the future. Fredi Sanchez Service Director - Cedar Park Nissan 512-620-7252 fsanchezgarcia@group1auto.com

February 06, 2026

The dealership provided great service and speed as always. They're always friendly, courteous, and fast. More

by agtagaeh5ah3h35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
Feb 11, 2026 -

Cedar Park Nissan responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 04, 2026

Jonathan is our service advisor and he has worked with us multiple times and is always professional and letting us know exactly what work is needed and is being done in a timely manner! Thank you...keep up More

by sheila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
Feb 07, 2026 -

Cedar Park Nissan responded

Hi Sheila, we're happy you found our staff to be so supportive during your experience here at Cedar Park Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 03, 2026

The process was fast and easy! Did the online credit app, picked the car! Test drove it and signed! Thank you Joseph, for making this process a breeze! More

by Jasminecausey2010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken!, group1auto group1auto
Feb 06, 2026 -

Cedar Park Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 24, 2026

I am always satisfied with the work that is done in the service department. Best Nissan service department around. More

by andrewearp78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan, group1auto group1auto
Jan 25, 2026 -

Cedar Park Nissan responded

Hello, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

January 18, 2026

The fixed the issue and took care of other issues I was not aware of. Service was super fast as well. More

by Emilio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan, group1auto group1auto
Jan 20, 2026 -

Cedar Park Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 18, 2026

Every one was very friendly and my wait time to have my car serviced was approximately less than 1and 1/2hours More

by Lil bro
Workmanship
Recommend Dealer
Yes
Employees Worked With
Dillon , group1auto group1auto
Jan 21, 2026 -

Cedar Park Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 17, 2026

Making an appointment was easy. Johnnie was polite, professional and informative. The work was done as quickly as possible. Thank you. More

by nmh2325
Workmanship
Recommend Dealer
Yes
Employees Worked With
Johnnie
Jan 18, 2026 -

Cedar Park Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

January 16, 2026

Had scheduled appointment for Extended Warranty. For this, Nissan asked for overall inspection. Inspection was completed, after lengthy time. The agent following, seems unaware of visit more imp More

by BJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Green, Dan Losure, group1auto group1auto
Jan 16, 2026 -

Cedar Park Nissan responded

Thank you for taking the time to share such detailed feedback about your recent visit. We sincerely apologize for the frustration and inconvenience you experienced during your extended warranty inspection and service appointment. We regret that the inspection process took longer than expected and that the recommended repairs were not clearly communicated in advance, as this should have been handled with greater transparency and efficiency. Additionally, we understand how concerning it must have been to experience confusion regarding your vehicle keys and access to your car this is certainly not the level of care or organization we strive to provide. We also apologize for the lack of communication while you were waiting and for the discomfort in the customer area. Your time and comfort are important to us, and it's clear we fell short during this visit. Your feedback has been shared with our service management team so we can review the processes and staff interactions involved and make improvements moving forward. We truly appreciate you bringing these matters to our attention, as it helps us improve the experience for all our customers. If you are open to it, we would appreciate the opportunity to discuss this further and work toward making things right. Please feel free to contact our service management team directly at your convenience. Thank you again for your honest feedback and for giving us the opportunity to improve. Fredi Sanchez Service Director - Cedar Park Nissan fsanchezgarcia@group1auto.com

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