Cedar Park Nissan
Cedar Park, TX
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Clear explanations of problems discovered during service with the estimated costs and no pressure to add service you can’t afford. with the estimated costs and no pressure to add service you can’t afford. More
Jonathan is our service advisor and he has worked with us multiple times and is always professional and letting us know exactly what work is needed and is being done in a timely manner! Thank you...keep up multiple times and is always professional and letting us know exactly what work is needed and is being done in a timely manner! Thank you...keep up the GREAT Service ! More
The process was fast and easy! Did the online credit app, picked the car! Test drove it and signed! Thank you Joseph, for making this process a breeze! Did the online credit app, picked the car! Test drove it and signed! Thank you Joseph, for making this process a breeze! More
Had scheduled appointment for Extended Warranty. For this, Nissan asked for overall inspection. Inspection was completed, after lengthy time. The agent following, seems unaware of visit more imp For this, Nissan asked for overall inspection. Inspection was completed, after lengthy time. The agent following, seems unaware of visit more importantly going over list of issues recommended to be done. When I mentioned being there for extended warranty, I still needed only to be informed of the issues recommended to be done. None of which would have prevented me from securing the warranty. I did go ahead & had the main issued completed. When finally after considerable time 11;AM—3:PM, sitting in customer area, which was extremely cold. I met with the Warrenty Agent who knew I had an appointment @ 11:AM, wasn’t aware that I was there. He apologized & quickly handled securing the warranty & getting required payment. I left him, going to get my car with no one available. I then went out, looked around & saw my car. I had the keys given to me by warranty agent. I went to my car, I could not unlock the doors. I checked license to make sure it was my automobile, which it was. I then headed back to the dealershiip, seeing my initial agent asking about my car. He & another agent were looking forward to my car, seeing me, discovered @ the same time I had been given another customers keys. They retrieved the keys from me, gave me my keys, knowing the keys now corrected, both headed back to dealership. I entered my car with protective floor covering, trash, etc. to take care of myself. I’m a self sufficient person, so drove away, trash & all. Wasn’t the most pleasant day, too long, would have been longer had I not called the Warrenty agent to let him know I was waiting to see him. The customer area had suitable accommodations, but far too cold., even with sweater I was grateful I had brought with me. More

