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Cedar Park Nissan

Cedar Park, TX

4.6
457 Reviews

2121 S Bell Blvd

Cedar Park, TX

78613

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Showing 457 reviews

January 18, 2026

Every one was very friendly and my wait time to have my car serviced was approximately less than 1and 1/2hours More

by Lil bro
Workmanship
Recommend Dealer
Yes
Employees Worked With
Dillon , group1auto group1auto
January 18, 2026

The fixed the issue and took care of other issues I was not aware of. Service was super fast as well. More

by Emilio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan, group1auto group1auto
Jan 20, 2026 -

Cedar Park Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 17, 2026

Making an appointment was easy. Johnnie was polite, professional and informative. The work was done as quickly as possible. Thank you. More

by nmh2325
Workmanship
Recommend Dealer
Yes
Employees Worked With
Johnnie
Jan 18, 2026 -

Cedar Park Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

January 16, 2026

Everything went smoothly. It was my first trip to this Nissan dealership. They did the work promptly. More

by edwardshaw789
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
Jan 18, 2026 -

Cedar Park Nissan responded

Hello, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

January 16, 2026

Had scheduled appointment for Extended Warranty. For this, Nissan asked for overall inspection. Inspection was completed, after lengthy time. The agent following, seems unaware of visit more imp More

by BJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Green, Dan Losure, group1auto group1auto
Jan 16, 2026 -

Cedar Park Nissan responded

Thank you for taking the time to share such detailed feedback about your recent visit. We sincerely apologize for the frustration and inconvenience you experienced during your extended warranty inspection and service appointment. We regret that the inspection process took longer than expected and that the recommended repairs were not clearly communicated in advance, as this should have been handled with greater transparency and efficiency. Additionally, we understand how concerning it must have been to experience confusion regarding your vehicle keys and access to your car this is certainly not the level of care or organization we strive to provide. We also apologize for the lack of communication while you were waiting and for the discomfort in the customer area. Your time and comfort are important to us, and it's clear we fell short during this visit. Your feedback has been shared with our service management team so we can review the processes and staff interactions involved and make improvements moving forward. We truly appreciate you bringing these matters to our attention, as it helps us improve the experience for all our customers. If you are open to it, we would appreciate the opportunity to discuss this further and work toward making things right. Please feel free to contact our service management team directly at your convenience. Thank you again for your honest feedback and for giving us the opportunity to improve. Fredi Sanchez Service Director - Cedar Park Nissan fsanchezgarcia@group1auto.com

January 16, 2026

Dylan is a very professional and helpful service member at Cedar Park Nissan . He was very courteous and knowledgeable More

by Mark.s.wood.tx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Green, group1auto group1auto
Jan 18, 2026 -

Cedar Park Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 15, 2026

I was very satisfied with the service ,Alejandro was very helpful and super duper friendly! More

by ceciliaroj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro, group1auto group1auto
Jan 16, 2026 -

Cedar Park Nissan responded

Hi, we're happy you found our staff Alejandro to be so supportive during your experience here at Cedar Park Nissan. We do hope we can be of assistance in the future. Take care!

January 14, 2026

Although it was quick to get me an appointment, there were no prompt follow ups for my serviced vehicle. I had to find the assigned person I was assigned to. The fact I was there starting around 8:45am, More

by Erjc6024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
group1auto group1auto
Jan 16, 2026 -

Cedar Park Nissan responded

Thank you for taking the time to share your feedback. We’re glad to hear that scheduling your appointment was quick, but we sincerely apologize for the lack of followup communication and the extended service time during your visit. That is not the level of experience we aim to provide. Your comments regarding communication, wait time, and clarity on who was assisting you have been noted and will be addressed with our service team to ensure better coordination and proactive updates moving forward. We value your time and understand how frustrating this experience must have been. We appreciate your honest review, as it helps us identify areas where we can improve. If you’re open to it, we would welcome the opportunity to discuss your visit further and work toward providing you with a better experience in the future. Thank you again for your feedback. Fredi Sanchez Service Director - Cedar Park Nissan fsanchezgarcia@group1auto.com

January 09, 2026

Very thorough check of my truck and updates as maintenance was being completed. Thank you More

by bigal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
Jan 10, 2026 -

Cedar Park Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 09, 2026

Cedar Park Nissan’s service team was efficient, attentive, and made my entire maintenance visit smooth and stress‑free. The dealership is very clean, complementary coffee was amazing and very frien More

by kazigaos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Bautista, group1auto group1auto
Jan 10, 2026 -

Cedar Park Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Cedar Park Nissan! Please don't hesitate to reach out if there's anything additional we can do for you.

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