Celebrity Ford of Tom's River

I bought my F-150 from Celebrity Ford. I always take it to Celebrity for service. Very professional and competent. I always take it to Celebrity for service. Very professional and competent. More

I had an oil change performed on my 2024 Maverick at Celebrity Ford in Toms River recently. I was told it would take about 1 1/2 hours. I was not too happy about that, but I feel like there isn't much y Celebrity Ford in Toms River recently. I was told it would take about 1 1/2 hours. I was not too happy about that, but I feel like there isn't much you can do about it. So, I waited. On the plus side, I mentioned that the little chrome tip on one of power window buttons had developed a sharp tip and was told it would have to be ordered. I told the service rep I would have that replaced when my next oil change was done. I was not coming in just for that after hearing it would take an hour and a half for an oil change and he said he understood. Upon meeting with a different rep to pay for the service, he told me that they changed the chrome tip and I was pleasantly surprised to hear that! So, I guess it was a mixed feeling about the service. I really don't think it should take that long for an oil change. More

Very nice experience from start to finish! John Duda was the best, honest and perfect! John Duda was the best, honest and perfect! More

Was a nice experience people were nice was there alittle long but ok at celebrity long but ok at celebrity More

Steve M the sales manager helped us out initially when we called in. He was to the point and professional. We were greeted by John and the car was up front ready to go. Was in and out within an hour with my called in. He was to the point and professional. We were greeted by John and the car was up front ready to go. Was in and out within an hour with my new Explorer. Thank you all. More

What a complete waste of time. This was going to be the 5th explorer leased at the location. 4 were with Downs Ford . The sales manager (Steve ) was a total @$$hat speaking to me This was going to be the 5th explorer leased at the location. 4 were with Downs Ford . The sales manager (Steve ) was a total @$$hat speaking to me like I didnt know how a lease work. So we got up and drove to Larson Ford . Not only got the explorer we wanted also at the price and put down less money then Celebirty Ford (Steve) told us we needed to put down. So i will never buy ,lease or recommend Celebirty Ford to anyone. More

Title: Responsive Team, But Out of Touch on Market Pricing I recently inquired about a new, but aged showroom model — a 2023 Ford Explorer Platinum AWD with minimal miles (VIN: 1FM5K8HC4PGB26503). Pricing I recently inquired about a new, but aged showroom model — a 2023 Ford Explorer Platinum AWD with minimal miles (VIN: 1FM5K8HC4PGB26503). I appreciated that the team at Celebrity Ford, especially Michael Battaglia, was very responsive and professional in their communication. They got back to me promptly, which I truly value in a dealership. However, despite presenting a serious and well-researched offer of $47,000 out-the-door — which reflects current market data, certified pre-owned comps, and the aged status of the vehicle — the dealership stood firm on a figure that doesn't align with its real-world valuation. It was disappointing that a fair and reasonable offer wasn’t acknowledged, especially given how long the vehicle has remained unsold. This could have been a win-win: helping move aged inventory while earning a satisfied customer. Great communication, but more flexibility and market alignment on pricing would go a long way. More

Easy appointment schedule, prompt service, knowledgeable & friendly employees. Would recommend the Celebrity Ford dealership to everyone. & friendly employees. Would recommend the Celebrity Ford dealership to everyone. More