Central Chevrolet - Service Center
West Springfield, MA
172 Reviews of Central Chevrolet - Service Center
Dealer told me service was performed and completed when in reality they did not do the service. Had a recall and had my truck in Twice for service regarding the recall; first visit to confirm it needed the in reality they did not do the service. Had a recall and had my truck in Twice for service regarding the recall; first visit to confirm it needed the recall, second service to perform the recall. They only did the programming but claimed they had replaced the fuel injectors AND programmed them. Just called to address another recall and they asked if I wanted the fuel injector recall performed for the injector replacement? Come to find out they did not replace the fuel injectors and just programmed the ones that needed replacement! Absolutely ridiculous. Had my truck there two different days for no reason. Very unhappy, would not recommend for service. I’ve heard the sales aspect is good but cannot confirm nor deny because I purchased my vehicle a bit further North. Hope this review reaches the right person before they have a vehicle in for a service that may or may not be performed. Very discouraging. More
This dealership has always been good to me. Their comfortable lounge with coffee and convenient vending machines have helped passing the time easier. Free internet is nice also. Their comfortable lounge with coffee and convenient vending machines have helped passing the time easier. Free internet is nice also. More