Central Houston Cadillac - Service Center

The best service and excellent work. Mauricio answered all my questions and was very professional Mauricio answered all my questions and was very professional More

Don’t trust the service department. Said one thing was wrong , however it was another Said one thing was wrong , however it was another More

Made service appt through the dealership - was given date and time exactly as I requested AND they completed the service and replaced a part same morning - fantastic service would highly recommend this deale and time exactly as I requested AND they completed the service and replaced a part same morning - fantastic service would highly recommend this dealership - they made service appt exceptionally convenient and efficient More

I went in for a simple oil change and was quoted a wait time of 30 minutes. 2 hours passed before I got my car. Missed several meetings and left rather unhappy. Director of service apologized and took care time of 30 minutes. 2 hours passed before I got my car. Missed several meetings and left rather unhappy. Director of service apologized and took care of the bill, but this type of service at a Cadillac dealership is unacceptable. There businesses that guarantee a 10 minute oil change and deliver on their promise. Why can't a luxury automobile dealership do the same? You expect better. More

Amanda always provides great customer service and keeps me updated while my vehicle is there for service. me updated while my vehicle is there for service. More

Had a good experience getting my oil change. The service representative, Alvester is always professional and helpful. The service representative, Alvester is always professional and helpful. More

The service experience was exactly as I'd expect from a Cadillac dealer. I brought in my car for repair, and Valentin, Julian, and Tristan were very helpful in getting my problem solved in a timely manner. Cadillac dealer. I brought in my car for repair, and Valentin, Julian, and Tristan were very helpful in getting my problem solved in a timely manner. I will be going back here for any GM car I have, and will recommend it to my friends. The salespeople and managers I met while waiting for service were very friendly as well. If I could rate higher than 5 stars, I would. More

Great service! I would recommend this dealership. Great location in central Houston. Great service department. I would recommend this dealership. Great location in central Houston. Great service department. More

Everyone is friendly and ready to assist customers. I can get answers to question easily. I can get answers to question easily. More

Horrible experience they need training he indicated I had free oil change because I have extended warranty I called he indicated yes you have extended warranty only to demand I should pay after the oil chang free oil change because I have extended warranty I called he indicated yes you have extended warranty only to demand I should pay after the oil change was completed very untruthful. I will not recommend them to anyone. More