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Central Kia of Plano - Service Center

Plano, TX

4.7
552 Reviews

552 Reviews of Central Kia of Plano - Service Center

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February 26, 2025

Worst service experience EVER! Dropped my car off for a recall issue on a Monday, never heard a word from my service advisor until Thursday when a text was sent to my relative (des More

by wild_beagle
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trey Taylor
October 13, 2024

I’ve been a loyal customer of Central Kia of Plano for years, having purchased my last two vehicles here and getting all my service done as well. Unfortunately, my recent experience has left me extremely More

by kurt I
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cashier and service department
July 23, 2024

I always take me 2017 Kia Sorento to Central Kia of Plano for service. I had a brake light out, purchased the lights from an auto part store thinking I could change it out from using the manual. Well, not so More

by wendi
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nice Service People
July 22, 2024

Worked with Paul Gomez during a service checkup. He went out if his way to help me get scheduled in and out as I had other appointments to work with.. More

by neelg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2024

They handled my recalls very fast. They were great over the phone and contacted me in timely manner when my car was done. More

by Jedimk2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Several people in the service department
April 08, 2024

I have been a customer since 2014. I have purchased 4 Kia’s from Central Kia Plano. I love them all but the service center is their jewel in their crown. The best team ever! Paul took More

by dreamseaker01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
April 08, 2024

My service advisor Kirk and the gal at the desk who checked me in, Bree, were both friendly and efficient. It will be nice though when the dealership is no longer a construction zone! More

by teri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk and Bree
April 04, 2024

Buyer beware if you are going to use Plano Kia Dealership for service 1. 2012 Kia included in class action lawsuit that settled in 2018 for faulty engines towed to Plano Kia dealership 3/6/2024 2. Paul Gom More

by Beware
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Gomes, Emily Bradbury, Fortune O’Neil
April 03, 2024

Trey was very courteous and helpful. He arranged my ride after dropping the car which was very convenient. More

by sunisam2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey
March 31, 2024

Kia is a very frendly business. The people are very frendly and helpful. Answeed Ll of my questions. Told me when my car would be ready and it was ready when they said. Called to l More

by lspeece
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Box
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Collyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tailor James
5.0
This rating includes all reviews, with more weight given to recent reviews.
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