553 Reviews of Central Kia of Plano - Service Center
Great service department and service team. I believe I have worked with each of the service advisors, and each time always received helpful, friendly and good communication while car is being I believe I have worked with each of the service advisors, and each time always received helpful, friendly and good communication while car is being serviced. More
The project crew was nice and experienced and even took me to my car to retrieve my cell phone I left in the car by accident. A very nice experience in all. me to my car to retrieve my cell phone I left in the car by accident. A very nice experience in all. More
The staff were efficient and worked timely to complete the service. The technicians were efficient and kept well informed of our vehicle needs . I rate the service team at central Kia as Excellent! Richa the service. The technicians were efficient and kept well informed of our vehicle needs . I rate the service team at central Kia as Excellent! Richard Davila. More
I love KIA of Plano because the level of customer service whether buying a car or in for service always results in a 100% customer satisfaction. Thank you KIA! whether buying a car or in for service always results in a 100% customer satisfaction. Thank you KIA! More
Fast, Efficient and overall a pleasant experience. I have been in the automotive repair industry for 30 years so I’m very aware of the everyday operations that can take a turn for the worst. Best thin I have been in the automotive repair industry for 30 years so I’m very aware of the everyday operations that can take a turn for the worst. Best thing to do in those circumstances is to own up, tell the truth about what’s going on with the workload and employee situation and either make it happen or try to accommodate the customer at a later time. That being said, Paul Gomez made no bones about it that when I first called he told me straight up that the following week would be better. He would make it happen and that’s exactly what he did. No false promises or excuses in fact when I showed up I even offered to come back later because I have personal experience with how things work in the shop. He said “nope we’re gonna make it happen and he did” Faster than I expected but, hey that’s a bonus. Very Impressed with the overall experience and will return again. JM-Plano Would recommend with no problem with my experience and the way everything flowed. Great Job Central Kia Service dept and Paul !! More
Nice personnel, efficient service, clean environment, didn’t have to wait long to come in, and great work on the vehicle didn’t have to wait long to come in, and great work on the vehicle More