Central Kia of Plano - Service Center

Efficient, friendly. The ride home and back to dealership set up by Kia went flawlessly. The ride home and back to dealership set up by Kia went flawlessly. More

Service is amazing. .from dropping off my car for repair to picking it up...they provide transportation to and from your home after dropping off car and returning to pick .from dropping off my car for repair to picking it up...they provide transportation to and from your home after dropping off car and returning to pick it up. When I got it back it was running great and it was hand washed. The service here is a dramatic contrast to the poor service at kia bosier city. More

My a/c stopped working. I needed a new compressor. Kirk Sparks was great at keeping me informed about the costs and progress along the way. I needed a new compressor. Kirk Sparks was great at keeping me informed about the costs and progress along the way. More

Buyer Beware. Poor Service Center, Bought a used car in 2018. The engine died in 2022. Average service center waits, 3 weeks. Worst car buying experience ever. Sol Poor Service Center, Bought a used car in 2018. The engine died in 2022. Average service center waits, 3 weeks. Worst car buying experience ever. Sold a car with missing parts. Was given a warranty. Been having issues 2-3 times a year ever since. I have good credit. Their service center treats me poorly, specifically KIRK. After owning three KIAs, I bought a Nissan so I never have to deal with KIRK ever again. Their service center guys are rude, overworked, and don't care about their customers and they've been there for years. You'll have to deal with them forever. More

I told them not to wash the vehicle but they did it anyway and it looked worse than when I brought it in for service. Whoever washes the vehicles need to do a better job. Otherwise everything else was anyway and it looked worse than when I brought it in for service. Whoever washes the vehicles need to do a better job. Otherwise everything else was done well. More

This an outstanding dealer. They are always professional and very friendly. They stick to the times given, no surprises. Great work done always, and very responsive. Highly reco They are always professional and very friendly. They stick to the times given, no surprises. Great work done always, and very responsive. Highly recommend. More

Yes, I asked for a free tire rotation since I usually get them at Discount tire free. The service agent said ok but then it wasn't done Not only was it not done but your oil changes are so much more than any them at Discount tire free. The service agent said ok but then it wasn't done Not only was it not done but your oil changes are so much more than anyplace else. I really don't understand why your customer service is so poor. Im going to be buying a new Kia at lease end in Sept but going to do my business with Roundrock SW Kia from now on. My whole family drive Kia's and I will pass this along to them. More

Kirk was Awesome the wait wasn't long,the waiting room was very comfortable. Staff was great and you get a free car wash. was very comfortable. Staff was great and you get a free car wash. More

What could have been a huge diagnostic fee and repair was remedied by a simple oil change. They even washed my car! Courteous and efficient. remedied by a simple oil change. They even washed my car! Courteous and efficient. More