Central Kia of Plano - Service Center

Trey was amazing! He provided incredible customer service, and I wasn't expecting that in the service department of a car dealership. He provided incredible customer service, and I wasn't expecting that in the service department of a car dealership. More

Great service and very nice service people thank you for everything I will be back everything I will be back More

Trey delivered SUPERB customer service. My service was scheduled early (7am). He was very cheerful, had infectious energy, was polite, knowledgeable and a great listener. My service was scheduled early (7am). He was very cheerful, had infectious energy, was polite, knowledgeable and a great listener. More

First, I had one bad experience and wanted to talk to the service manager about it in a friendly way to tell them it left a bad taste. I have tried for three days to contact the service manager and left mess service manager about it in a friendly way to tell them it left a bad taste. I have tried for three days to contact the service manager and left messages...been transferred to everyone but the manager and left messages. No return, more bad taste. I took my car for service as always...asked up front for tire rotation. When I picked it up the tire rotation was not on the ticket. I asked why, they said it's not due. I said I am getting emails saying it is. They said no so I let it go. Yesterday I took the vehicle for State inspection and they said the LR tire was bad due to not being rotated. The other tires are ok. I get to buy two new tires, probably 15-20,000 miles before necessary...dealer's fault. My other experiences have been good, but because they won't take my call or call me back, I'll probably take my business elsewhere. Bad taste! More

I have been with this dealer for 5 purchases snd am happy with their quality of service that has stayed consistent with their quality of service that has stayed consistent More

I visited southwest kia Plano Friday February 24th. My experience was great and Eduardo was a great help. My experience was great and Eduardo was a great help. More

I have owned KIA Souls since 2012 (2012, 2015, 2018 and now 2021). I have had all of my Souls serviced exclusively at Central KIA. They are very reliable and thorough. I recommend the dealership without an now 2021). I have had all of my Souls serviced exclusively at Central KIA. They are very reliable and thorough. I recommend the dealership without any reservation. More

I always have a great experience with service department. The staff are pleasant and the lobby is nice. The staff are pleasant and the lobby is nice. More

Paul Gomez was very professional, informative, this was a very easy process. Time efficient. Thank you! very easy process. Time efficient. Thank you! More

The staff was very helpful and friendly. They answered questions promptly with good knowledge and provided fast and excellent service. They answered questions promptly with good knowledge and provided fast and excellent service. More