Central Kia of Plano - Service Center

Service was easy to talk to and dealt with all of the concerns I had beyond the routine maintenance. As a woman, I really appreciated that: No “man-splaining” going on! concerns I had beyond the routine maintenance. As a woman, I really appreciated that: No “man-splaining” going on! More

Great service and customer serviceWill be back for Great service and customer service Will be back for sure Thank you for the service provided Great service and customer service Will be back for sure Thank you for the service provided More

My car buying experience with Central Kia in Plano was delightful and hassle free! I purchased my vehicle Labor Day on September 6, 2021. Upon my arrival into the dealership, the receptionist (didn’t get delightful and hassle free! I purchased my vehicle Labor Day on September 6, 2021. Upon my arrival into the dealership, the receptionist (didn’t get her name), greeted me with a warm smile and wonderful pleasantries! That was magnificent and created a welcoming environment. Daylon and Craig made it enjoyable, and they were informative throughout the process which made it non-complicated. On Friday, January 14, 2022, I had my first oil change and tire rotation done. My Service Rep Trey was equally as cordial, efficient and helpful. Unfortunately, I didn’t get the name of the congenial cashier working the window on Friday evening upon my late arrival at 6:10 (the service department closes at 6pm). She was marvelous and willing to assist me without hesitation in a gracious manor! That is Fantastic Customer Service and I Truly Appreciated Her! Kudos to Everyone I’ve encountered at Central Kia! Respectfully, Brigette McClain More

All are very caring!! Thanks Ed and the others! Wait time was good and the waiting area was comfortable. was good and the waiting area was comfortable. More

Be careful. They said they rotated our tires and charged us for it but didn’t actually rotate them. Only after us catching it did they rotate them. No apology from the GM or Service Manager, not even a foll us for it but didn’t actually rotate them. Only after us catching it did they rotate them. No apology from the GM or Service Manager, not even a follow up call. More

The service is normally good but not for my last visit which was yesterday. I'm back today because of work not completed. which was yesterday. I'm back today because of work not completed. More

Friendly and efficient. Also not stupidly expensive. Emily and Trey are friendly, helpful and efficient. Emily and Trey are friendly, helpful and efficient. More

Very friendly and knowledgeable service department. They kept me updated through the day on my car status which was very helpful. kept me updated through the day on my car status which was very helpful. More

Service was performed in a reasonable amount of time as I waited in the very comfortable and clean waiting area. waited in the very comfortable and clean waiting area. More

Wrest dealership! Can’t say enough about this dealership as they go out of their way for customer service! Salesman even came to my home for my husband to sign the paperwork because he wasn’t able to go to as they go out of their way for customer service! Salesman even came to my home for my husband to sign the paperwork because he wasn’t able to go to the dealership sign the papers! The salesman went over all the options in the vehicle with me carefully more than once! When singing the paperwork, Alex was so great in explaining everything with me and so thoroughly and made sure I understand everything! He was great! Can’t say enough about this dealership! More