Central Kia of Plano - Service Center

Been with Central Kia more than a decade I’ve owned three vehicles all bought and serviced with this dealership and am happy with the value I get from choosing to do business with them I’ve owned three vehicles all bought and serviced with this dealership and am happy with the value I get from choosing to do business with them More

Service center Staff is very accommodating and knowledgeable! Will bring my car here for service in the future. They always have my car done in time. Very convenien Staff is very accommodating and knowledgeable! Will bring my car here for service in the future. They always have my car done in time. Very convenient. More

Amazing Service They have always been able to keep it under a budget for me, helping solve the problems with my car. Paul Gomez has been a huge help over at Central K They have always been able to keep it under a budget for me, helping solve the problems with my car. Paul Gomez has been a huge help over at Central Kia in Plano! More

Maintenance/replacement of parts I have always been so pleased with this dealership’s service dept. today was no exception. Excellent, timely and friendly service. They always want to I have always been so pleased with this dealership’s service dept. today was no exception. Excellent, timely and friendly service. They always want to make sure I am completely satisfied. More

Exceptional Service - Par for the Course Paul Gomez in the service department is my go to guy. He is genuine, courteous, professional, and very easy to talk to. He is a man of his word, gives Paul Gomez in the service department is my go to guy. He is genuine, courteous, professional, and very easy to talk to. He is a man of his word, gives options for repairs and issues, and makes spending hard earned money for car maintenance easier. Found tires on Tire Rack for a better price than the purchasing department and he said to go for it and they’ll get them mounted and balanced for an extremely fair price. Easy peasy lemon squeazy. TV, magazines, comfortable chairs, and refreshments make the time go by faster and you can always work on things with any of your devices through the WiFi if necessary. I have had several experiences here with Paul and Central Kia and they have been consistent every time. Highly recommended. More

Oil change Bought my car at this dealership in Plano, Texas. I trust them! I was walked to my car when they finished my service. Very happy with them. Bought my car at this dealership in Plano, Texas. I trust them! I was walked to my car when they finished my service. Very happy with them. More

Very fast service Even though I came in a day earlier then my appointment they still were able to service my car and got everything done quickly for my 30,000 service. Even though I came in a day earlier then my appointment they still were able to service my car and got everything done quickly for my 30,000 service. While I waited. I have had all my service performed by Central Kia and I have never been disappointed. More

Dead battery Battery died in hot parking lot at Walmart on Saturday. It wouldn’t hold a charge. Didn’t have numbers for roadside so we bought a new battery from Au Battery died in hot parking lot at Walmart on Saturday. It wouldn’t hold a charge. Didn’t have numbers for roadside so we bought a new battery from Autozone. $200. Plano service manager called after getting my message but after we had purchased the battery. He told us the Kia battery was still under warranty and to bring it in. We made an appointment and took the 2017 Sportage in. They replaced the battery, suggested I ask Autozone for a refund, which surprisingly they gave. This is the 5th Kia I have purchased. They stand behind their products. And they make a great car. #Kia by choice-Kia for life. More

Great salesman My experience with Kia has always been great and my sales person Earnest Hughes has never let me down he's upfront and tells you what he can and can't My experience with Kia has always been great and my sales person Earnest Hughes has never let me down he's upfront and tells you what he can and can't make happen! He has always made my deal work and I've been truly happy with every purchase! I'm A very happy customer Debra More

Long wait time with no communication Appointment was at 11:30, was told it would take 2 hours but didn't finish till 3:30. Not once did they tell me it would take longer. Had to hunt down Appointment was at 11:30, was told it would take 2 hours but didn't finish till 3:30. Not once did they tell me it would take longer. Had to hunt down the guy just to find out they didn't have the part and had to go get one. Had better service with Audi and Nissan then at Kia. Wish I never traded in my Toyota for a Kia. Disappointed. More